◥ University. {q} PhD. {t} Themes. {t} KM. Knowledge Management Journals. Bibliography on Knowledge Management. A model for reusing service knowledge based on an empirical case. The reuse of knowledge and information arising from the different phases of a product’s lifecycle is crucial for a company in order to achieve competitive advantage. This paper describes a case study from the oil industry investigating the transfer of knowledge within the service phase and also between the service and design phases. Interviews with engineering designers and service engineers were conducted. Knowledge arising from servicing the drilling equipment that was identified as relevant for service engineers was compared to that relevant for engineering designers. Furthermore, the mechanisms involved in the transfer of knowledge between service and design were investigated. Knowledge about changes, issues and improvements generated during service was found to be relevant to both groups; however, engineering designers were interested in knowledge of equipment at a component level whilst service engineers were more interested in obtaining an overview of the systems.
2014-07-05 - (Anderson) Knowledge Management Driving Customer Behavior. JKM - Volume 18 issue 1 > Call for papers. Call for papers Downloads: The fulltext of this document has been downloaded 55 times since 2014 Article citation: , (2014) "Call for papers", Journal of Knowledge Management, Vol. 18 Iss: 1, pp. - Article Type: Call for papers From: Journal of Knowledge Management, Volume 18, Issue 1 Journal of Knowledge Management Special issue on New ICTs for knowledge management in organisations Guest Editors: Professor Pedro Soto-Acosta, Department of Management & Finance, University of Murcia, Spain (psoto@um.es) Professor Juan-Gabriel Cegarra-Navarro, Business Management Department, Technical University of Cartagena, Spain (juan.cegarra@upct.es) Aim and scope Knowledge management (KM) has emerged as a key discipline to explain organisational learning and innovation (Quintane et al., 2011; Soto-Acosta et al., 2013).
Submission guidelines Papers will undergo double-blind, developmental reviews by a special review board tailored to this Special Issue. Proposed schedule References. 2013 - (Matayong & Mahmood) The review of approaches to knowledge management system studies. 2013-07 - Are there new trends in knowledge management research? Hi, I think the work of Charlotte Hess and Ostrom (2003 and particularity 2005) may help you to distingish the differents forms to understand the knowladge has a good.
And maybe the "Memes" Theory and the models of dynamics replicator could be useful to the transference of your cross-cultural analisys. From my point of view a current trend in knowledge management is employing the wisdom of the crowd through crowdsourcing. For example, we developed an approach for sharing corporate knowledge through a collaborative Wiki-like platform for presentations (see and the attached publication). The current research trends are working on devising a methodology more robust and safe then the previous one.
There are many factors for measuring the knowledge transfer that involves speed, language dependability, cultural dependability. All barriers must be broken one by one in order to transfer knowledge internal and external to the organization. 2012 - (Bick et al) Manifesto for a Standard on Meaningful Representations of Knowledge in Social KM Environments. 2011 - (Despres et al)0 Measures and Metrics in KM. One of the keys in so doing is establishing appropriate measures and metrics, which (as a class) have thepowerful property of anchoring desired outcomes and intermediate actions in a concrete way. Thinkingthrough and s pecifying these outcomes usually has a salutatory effect on a firm’s management, but doing so in a knowledge-intensive context tends to double the impact: while business models need tokeep pace with the times, the evaluation of upstream organizing principles in a knowledge-intensivefirm often requires a clean sheet of paper.
As one executive told us, “ You need to hit the reset button Knowledge-intensive management and organization depart significantly from the models thatcomforted previous generations.Our purpose in this chapter is to clarify the design options for measures and metrics in the knowledgeeconomy. Knowledge 2 The nature of knowledge “Knowledge is of no value unless you put it into practice.” - Anton Chekhov If you step into looking at it directly. O the eye’s observer. 2011 - (Moos et al) KMS Absorptive Capacity & Innovation. 2011 - Research Trends in Knowledge Management: Analyzingthe Past and Predicting the Future.
2010 - (Gottschalk & Dean) Stages of KMS in Policing Financial Crime. Abstract A stage model for knowledge management systems in policing financial crime is developed in this paper. Stages of growth models enable identification of organizational maturity and direction. Information technology to support knowledge work of police officers is improving. For example, new information systems supporting police investigations are evolving. Police investigation is an information-rich and knowledge-intensive practice. Keywords Police; Information technology; Knowledge work; Knowledge organization; Systems applications Copyright © 2010 Elsevier Ltd. Geoff Dean is Associate Professor in the School of Justice at the Faculty of Law. Petter Gottschalk is professor of organization and leadership at the Norwegian School of Management.
2013 - (Ragab & Arisha) Knowledge management and measurement: a critical review. Downloads: The fulltext of this document has been downloaded 1288 times since 2013 Article citation: Mohamed A.F. Ragab, Amr Arisha, (2013) "Knowledge management and measurement: a critical review", Journal of Knowledge Management, Vol. 17 Iss: 6, pp.873 - 901 The Authors Mohamed A.F. Ragab, College of Business, Dublin Institute of Technology, Dublin, Ireland Amr Arisha, College of Business, Dublin Institute of Technology, Dublin, Ireland Acknowledgements The authors would like to thank Pharos University in Alexandria, Egypt, for its continuous support of this research.
Abstract Purpose – Knowledge is the currency of the current economy, a vital organisational asset and a key to creating a sustainable competitive advantage. Design/methodology/approach – A total of 350 articles published in peer-reviewed journals over the last decade are carefully reviewed, analysed and categorised according to their specific subject matter in the KM context. Article Type: Literature review Keyword(s): Journal: pp: 2013-03-19 - (Matayong & Mahmood) The review of approaches to KMS studies. Gurteen Knowledge: 10 Years in KM. Posted 22 Jun 2010 in Volume 13 Issue 9 takes a retrospective glance at the past decade in KM In a 2009 blog post1 Nancy Dixon discussed the different ways in which people conceptualise ‘knowledge’ and the subsequent impact on how knowledge professionals approach their work, including the premise of the strategies that they design and implement. Within this overview of conceptualisation, she touched upon examples such as ‘who in the organisation has useful knowledge?’
, ‘how stable is knowledge over time?’ , and ‘how can we tell if the knowledge is valid or trustworthy?’. Concluded that if the goal of KM was to leverage the collective knowledge of an organisation, then we have been ‘doing KM’ since the 1990s. The evolving KM landscape, explained, could be separated into three categories: Leveraging explicit content (1990 onwards) – capturing documented knowledge and analytical content and creating repositories of information. Growing acceptance? Instead, he asserted that: What next for KM?
2005 - (Lee) Knowledge Management and the Role of Libraries. Knowledge Management and the Role of Libraries Hwa-Wei LeeAsian Division, Library of Congress Washington, DC U.S.A. hlee@lc.gov ABSTRACT: The development of knowledge management in recent years has become the key concern for librarians and libraries. This paper will review the development of knowledge management and will compare the differences between information and knowledge as well as between information management and knowledge management. It will also examine the role of librarians/libraries in knowledge management and suggests that librarians/libraries in the digital and knowledge age should be in charge of knowledge management in their respective organizations in order to leverage the intellectual assets and to facilitate knowledge creation. . 1.
The concept and name--“Knowledge Management”--was started and popularized in the business world during the last decade of the 20th century. The management of information has long been regarded as the domain of librarians and libraries. 2005 - (Kankanhalli & Tan) Knowledge Management Metrics: A Review and Directions for Future Research.
2004 - (Brown) KM MetricsMark. 2003-12-09 - (Quaddus & Xu) A Stage Model of KMS Diffusion Process: Findings from an Australian Study. 2002 - (Suliman Al-Hawamdeh) Knowledge management: re-thinking information management and facing the challenge of managing tacit. Suliman Al-HawamdehSchool of Communication and Information Nanyang Technological University Singapore Abstract Knowledge management has generated much interest in recent years and has become the latest management buzz in town. Many people start wondering whether knowledge management is here to stay or it is just another consultancy fad. To put things in perspective, it is important to look at the sequence of events that led to the rise of knowledge management.
The arrival of the information society and the move toward the knowledge-based economy highlighted the importance of tacit knowledge and the need to manage knowledge resources including skills and competencies. Knowledge management as a concept with people taking the centre stage has prompted us to rethink information management and shift focus from trying to develop intelligent systems to that of developing tools for intelligent people. Introduction Knowledge and innovation played an important role in the development of society. 2002 - Directions for Future Research. 2000 - (Seeley & Dietrick) Crafting a Knowledge Management Strategy. 2000 - (Truch) Developing a relevant research agenda in knowledge management. Fulltext Options: Login Existing customers: loginto access this document Purchase Downloadable; Printable; OwnedHTML, PDF (102kb) To purchase this item please login or register. Rent Recommend to your librarian Complete and print this form to request this document from your librarian Marked list Bookmark & share Reprints & permissions.
1999 - (Newman & Conrad) A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies. 1999 - What's Your Strategy for Managing Knowledge? Knowledge Management (Subjects/Titles) 1998 - Future Research in KM. .pdf. 1997-08-10 - (Borghoff) Information Technology for Knowledge Management. Uwe M. Borghoff Rank Xerox Research Centre, Grenoble Laboratory 6, chemin de Maupertuis. F-38240 Meylan, France E-mail: borghoff@grenoble.rxrc.xerox.com Remo Pareschi Rank Xerox Research Centre, Grenoble Laboratory 6, chemin de Maupertuis. F-38240 Meylan, France E-mail: pareschi@grenoble.rxrc.xerox.com Abstract: Knowledge has been lately recognized as one of the most important assets of organizations. Key Words: knowledge management, information technology, knowledge life-cycle, knowledge work processes, corporate memories, information filtering Category: A.1, H.4.m, I.2.1, K.m 1 Knowledge Management Managers, consultants, IT professionals and customers believe that they have finally discovered what makes organizations work: knowledge---that invisible force that propels the most successful companies to stock market values which far exceed the visible assets of their financial balance sheet.
But there is more than this. Figure 1. 2 Information Technology for Knowledge Management References. 1990 - IEEE Standard Glossary of Software Engineering Terminology.