Tender — Feature Tour. We’ve built a simple helpdesk application that you and your customers will love. Take a few minutes and learn how Tender will streamline your customer support. Collect Support Requests We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream. Tender Support — Support your product: Knowledge Base, Helpdesk, Forums. Web Based Help Desk Software.