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The Difference Between Speech and Writing. The Difference Between Speech and Writing Do you write the way you speak?

The Difference Between Speech and Writing

Do you speak the way you write? Probably not. Although talking and writing are forms of communication, they're often very different. Writing is, in general, a more formal pursuit than speaking. 5 Examples of Funny Voicemail Greetings-and why you should avoid them. 5 Examples of Funny Voicemail Greetings & why you should avoid them A funny voicemail greeting is one of those things that seems like a good idea...until you hear it time and time again.

5 Examples of Funny Voicemail Greetings-and why you should avoid them

For business and professional life, a funny cell phone message just doesn't make sense. Here are 5 examples of funny phone greetings...and why you shouldn't use them on your cell. The Voicemail Greeting Song Made famous by George Costanza, the answering machine song sometimes seems like a good idea: it's out of the box, unexpected, and definitely a novelty. The "Fake Hello" Defining Message On Hold Objectives. The key to creating well-optimized on hold marketing programs is starting with well defined objectives.

Defining Message On Hold Objectives

How can you write a great script and great content if you don't know what your goals are? Here are some common Message On Hold programming objectives and how to structure your content to achieve them: Entertain. Lessons For Your Next Virtual Tour From the Google Art Project. Have you heard of the Google Art Project?

Lessons For Your Next Virtual Tour From the Google Art Project

It turns out, Google has been using its space-capturing technology all over the world. From the comfort of your computer screen, you can visit the Metropolitan Museum of Art in New York City, The Van Gogh Museum in Amsterdam, the State Hermitage Museum in St. Petersburg, and many other major museums. The benefit: a worldwide audience can now access priceless works of art from any computer, no airplane required. Instant access to the world’s highest of high art. My Overhead Music Experience at the Mall. My Overhead Music Experience at the Mall Sound can be a powerful tool in marketing strategies.

My Overhead Music Experience at the Mall

In retail setting specifically, overhead music can have tremendous impact. As it turns out, the absence of music can also be a powerful factor in consumer buying decisions. I personally noticed the effects of retail store background music on a recent shopping trip. My first stop was a very well known department store; one you can find in most shopping centers throughout the country. Thinking Outside the Message On Hold Box. Ensuring Correct Pronunciations in Message On Hold Scripts. Ensuring Correct Pronunciations in Message On Hold Scripts Speech is a largely unconscious process.

Ensuring Correct Pronunciations in Message On Hold Scripts

We might think about what we want to say, but we intuitively know how to say certain words, acceptable volumes, and where to place pauses. Depending on where you live and what dialect of a language you speak, there might be differences in pronunciation. In English, “stresses” are important indicators of words and their meaning, but there is no definite pattern that outlines which syllables are to be accented. Pronunciation is important because it helps define meaning. Daylight Savings Time Reminder. Emoticons, the limitations of text, and the need for internet audio. Emoticons, the limitations of text, and the need for internet audio :) :( :P Do you know what any of these symbols mean?

Emoticons, the limitations of text, and the need for internet audio

You probably do—they’re emoticons, the tool we use to show emotions online. The first modern emoticon was proposed by Scott Fahlman of Carnegie Mellon in 1982 as a “Character sequence for joke markers.” The Holdcom Office Episode 1: Holdcom Goes International. Airline Hold Times During Hurricane Irene. Airline Hold Times During Hurricane Irene Airline customer service departments had phone lines ringing off the hook during the Hurricane Irene's blast up the east coast last week. If you were one of the unlucky travelers during this time, you probably spent a long time waiting on hold for an airline customer service representative!

If you were trying to reach an airline via Twitter, you might have waited hours for a response, or had your tweet completely ignored all together. What could have these airlines done to shorten hold time and provide customers with the best customer service under such unfortunate circumstances? Multilingual Communication Aids Customer Service. Visual communication is nearly a cultural universal.

Multilingual Communication Aids Customer Service

Your Customers Are Shouting, Are You Listening? Customer service complaints are being pumped out live, and consistently while the these customers are hot and bothered.

Your Customers Are Shouting, Are You Listening?

Twitter has enabled millions to broadcast their negative customer service experiences to all of their “followers” and maybe their followers' followers. No longer is there an opportunity to make it right and take back what was already posted on hundreds, possibly thousands of Twitter account holders' feeds. These comments are searchable, permanent, and powerful. Gone is the cool down period. How Special Education Teachers Can Enhance Your eLearning Techniques. How Special Education Teachers Can Enhance Your eLearning Techniques Research has shown adding audio to multimedia presentations enhances a learner's grasp on the content (image, video, or text) provided.

How Special Education Teachers Can Enhance Your eLearning Techniques

Special Education teachers use audio visual learning techniques to increase attention span, and stimulate auditory and visual senses of learning disabled students. Message On Hold is Your First Impression. Message On Hold is Your First Impression Today Customer Service battles are being fought virtually instead of face to face. From social media sites to consumer affairs call centers, presenting the right image can mean the difference between winning or losing a customer.

As the playing field has shifted from complaint departments to the ever-expanding ether of the internet, control of your image has also shifted. According to a survey conducted by Chief Executive Magazine, 96% of chief executives rank their reputation as "very important" to achieving business goals. Kim Harrison commented, "The common term 'reputation' management is misleading because you can't directly manage your own reputation; you can only act to strengthen your standing in the areas that. Choosing the Right Message On Hold Equipment. Message On Hold Wisdom From Panel Experts. Message On Hold Wisdom From Panel Experts In 2004 at the New York SOCAP Annual Conference, Holdcom put together a panel represented by some of our major clients – Verizon Wireless, Metropolitan Opera Association, Dannon Company. Each panelist responded to the central question – how their organization handles placing customers on hold.

Recently discovered in our digital archives, Holdcom is in the process of remastering this valuable panel discussion and making it available to you. Here are learned insights from the first speaker, Mike Roby, VP of Customer Care of Customer First Call Centers (and former SOCAP president): Another speaker was Sam Cerami, Customer Care Supervisor at JVC headquarters, who shared personal anecdotes about the benefits of customer care on hold. Health and Wellness Luncheon at Holdcom. Health and Wellness Luncheon at Holdcom On Tuesday, May 24th, Holdcom participated in a “Health and Wellness Lunch and Learn” sponsored by Event Dango, with a complimentary lunch from Subway.

The event centered on a presentation from Dr. Joe Labriola, founder of the Chiro Health Spa of Ramsey. While we munched on delicious sandwiches, Dr. Labriola discussed the various treatments at his clinic – from chiropractic to acupuncture, the hCG weight loss plan and the unique Physiored exercise routine, which combines cycling and infrared light to increase metabolism. After the informative discussion, Andrew explained our business, to which Dr. From Holdcom, Signing Off. From Holdcom, Signing Off September 13th, 2010. It’s been a wild ride. Straight out of college and into the fast lane, juggling start-up news, gadget tech, and by-the-minute tweets while back of mind threads relevant newsletter articles from the chatter and the traffic.

Using Message on Hold in a Real Time World. Behold, The Power of Real Human Audio. Behold, The Power of Real Human Audio. A Message on Hold Nightmare, from a Message On Hold Blogger. Managing Your On Hold Space. "What's Your Address?" Ask Holdcom! 3D Audio While Waiting On Hold - Soon? [VIDEO] 3D Audio While Waiting On Hold - Soon? [VIDEO] Back in March, Holdcom featured a breakthrough mobile game that redefined the power of audio: in Papa Sangre there are no visuals, only sound to guide the player through the various “three dimensional” environments. In the video below, Professor Edward Choueiri from Princeton University’s Mechanical and Aerospace Engineering demonstrates his experiments with 3D acoustics. Though he doesn’t knock surround sound, the “immersive experience” is dependent on the listener’s relative position to the multiple speakers. How Message On Hold Can Increase Call Tolerance. How Message On Hold Can Increase Call Tolerance In 2001, ICMI (Incoming Calls Management Institute) released a whitepaper stressing the importance of retaining incoming calls.

Marketing On Hold Services Via Mobile Medium. Inside Professional Virtual Greeting Messages. Inside Professional Virtual Greeting Messages Last night, my mother told me to check my email, and I knew from the poorly disguised grin that I had another gimmicky “greeting card” waiting for me. Only Audio - A Revolution in Mobile Gaming.

Only Audio - A Revolution in Mobile Gaming With a tap of the screen, the average Smartphone user can teleport from glowing ocean caves to remote mountain villages to interstellar constellations; all thanks to Google Earth. But the creative team at game developer Somethin’ Else takes you on a new journey – through the pitch black Land of the Dead. “Most Innovative Game” of the 2011 International Mobile Gaming Awards, Papa Sangre is “a terrifying horror experience that is portrayed to the player solely through sound.” Urban Exploration. Internal Segmentation. Remembering Voice: Martin Luther King Jr.

What Google Instant Preview and Message On Hold Share. On Hold Magic. Traveling with On Hold Voices.