SMO - Performance - Monitoring - Metrics - Techniques

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Marketing Metrics 101 for B2B Startups

http://www.rocketwatcher.com/blog/2010/10/marketing-metrics-101-for-b2b-startups.html I think people are finally coming around to the idea that good marketing requires good measurement.

Social Media Metrics – Setting the Standard

It feels like forever that I’ve been banging on about how important it is to measure your social media activity. In actual fact it’s only been a year but in that space of time knowledge and acceptance of social media metrics has risen astronomically. http://socialmediatoday.com/thesocialpenguinblog/270052/social-media-metrics-setting-standard
“Course aux fans” contre “Purisme de l’engagement Social Media”: le landernau digital semble se polariser autour de ces deux

Guerre des KPIs Social Media: l’autre classement des Fans Pages Facebook

http://fr.mashable.com/2011/03/19/guerre-des-kpis-social-media-lautre-classement-des-fans-pages-facebook/
http://socialtimes.com/10-measures-social-media-roi_b57927 It’s essential that companies clarify success metrics before launching their social media marketing and advertising initiatives. Social media success requires brands to reconsider their definitions of ROI.

10 Measures of Social Media ROI for Your Brand - SocialTimes.com

HOW TO: Make Sure You're Tracking the Right Data (Build 20100722155716)

http://mashable.com/2010/05/04/social-marketing-data-action/ Raj Kadam is the CEO and Co-founder of Viralheat Inc. , a social media analytics firm focused on delivering detailed social media analytics to major brands and agencies world-wide. Today, you would be hard-pressed to find a marketer who’s not buried in a mountain of data. The average marketing pro’s data sources include the usual web variety –- inbound analytics, e-mail marketing, open rates, SEO, and more.
Owing to the lack of KPIs for social media channels, businesses have struggled to define the metrics to measure return on investment.

Social media measurement: defining the metrics to quantify ROI

http://econsultancy.com/blog/6702-social-media-measurement-defining-the-metrics-to-quantfy-roi
http://socialmediatoday.com/jaydenhart/249757/proven-measurement-strategies-social-media

Proven Measurement Strategies for Social Media

The buzz surrounding Social Media is deafening in marketing today and every marketer is under pressure to deliver smart, powerful campaigns that utilize Social in relevant and effective ways. However, a lack of benchmarks, combined with a massive amount of data possible to capture has made the actual choice of what to measure no easier for most Brands. Some experts offer suggestions in the form of lists of possible individual metrics, but I’m not sure this is as helpful as it could be for the people struggling to decide how to invest.
http://www.emarketer.com/Article.aspx?R=1008224

Dramatic Difference in Approach to Social Media Metrics

Marketers appear to be inching closer to answering the question of social media ROI—or at least making a serious effort—as the stakes get higher.
http://blogs.forrester.com/nate_elliott/11-02-23-which_social_media_marketing_metrics_really_matter_and_to_whom?cm_mmc=RSS-_-MS-_-913-_-blog_2307

Which Social Media Marketing Metrics Really Matter? (And To Whom?) | Forrester Blogs

We’ve been pretty vocal over the past couple of years about how marketers should define success in social media and (perhaps more importantly) how they shouldn’t define success.
If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his recent book titled " Social Media Metrics ."

Nine Keys to the Best Social Media Metrics for You

http://blog.startupprofessionals.com/2010/10/nine-keys-to-best-social-media-metrics.html

Les dix commandements de la veille sur les réseaux sociaux

Il est toujours bon de rappeler quelques principes de base de la veille, notamment lorsque l’on recherche des informations dans la vaste étendue informationnelle que représentent les réseaux sociaux.
We measure a lot with analytics, but we don’t often put a value on each of the actions a visitor takes when they connect with us online. It’s important that companies pay attention to more than visits and conversions… there are a ton of interactions in between and after that provide value.

From visitor to endorsment : key metrics to analyze user value

There are four mandates that companies are adopting when they are examining and analyzing the success of their online marketing and social media programs. I recently gave a presentation to the Measured Marketing Roundtable at Techpoint , Indiana’s technology and economic development association, that outlines these new metric must-dos.

The 4 Marketing Metrics Mandates

The four trends of modern marketing metrics.

The 4 Modern Metrics Mandates

Social media receives a massive amount of attention on the web and attracts a great deal of interest from marketers, too. The primary complaint of those who invest seems to be consistent: it's hard to measure the impact to the bottom line. On this point, I must concede - while social's an exciting new area for online marketers, its value isn't always commensurate with the effort required and even when it is, it's tough to prove that point to clients or executives asking for justification.

Tracking the KPIs of Social Media | SEOmoz