SMO - Customer strategy - Targeting

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http://socialmediatoday.com/markevans/244585/do-you-know-your-social-media-target-audience When I meet with companies about their interest in social media, one of the key questions is “What’s the target audience, and what kinds of social media services are they consuming?”.

Do You Know Your Social Media Target Audience?

http://blog.hubspot.com/blog/tabid/6307/bid/7120/How-to-Determine-Which-Social-Media-Site-is-Right-for-Your-Business.aspx

How to Determine Which Social Media Site is Right for Your Business

Not every social media site is right for every business. Your customers and potential customers may not all be using Twitter or Facebook.
http://www.escapefromcubiclenation.com/2010/06/14/how-to-use-social-media-to-create-an-audience-that-wants-to-hear-you-speak/ I had a fantastic time last week participating in a conference at Harvard’s John F.

How to use social media to create an audience that wants to hear you speak

http://smedio.com/2010/11/22/5-steps-to-locating-your-target-audience-with-social-media/ Locating and building a target audience is one of the biggest challenges for businesses pondering to take the plunge into the social media world.

5 Steps to Locating Your Target Audience with Social Media | Smedio | The New Media and Social Web Guide for Business and Marketers

Ever wonder why some blogs succeed and others fail? One reason your blog isn’t reaching its potential is because you're talking in the wrong direction. The content is great, the theme is lovely, and the SEO is fine but... you haven’t zeroed in on who reads your blog. http://socialmediatoday.com/ivanwalsh/249057/7-ways-define-your-blogs-target-readers

7 Ways To Define Your Blog's Target Readers

Companies should have a ‘Customer Strategy’ not a ‘Twitter or Facebook Strategy’. To start, first understand your customers social behaviors, below are the slides and recorded webinar featured yesterday by Charlene Li and myself.

Socialgraphics Help You To Understand Your Customers: Slides and Webinar Recording « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

http://www.web-strategist.com/blog/2010/01/21/socialgraphics-help-you-to-understand-your-customers-slides-and-recording/