Social Media Monitoring Tools
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STRATFORD, Conn.--( BUSINESS WIRE )--CyberAlert, Inc., the worldwide online news monitoring, press clipping, broadcast monitoring and social media monitoring service, today announced the award of 20 public relations (PR) grants for 2011 to not-for-profit organizations in the United States Canada and Japan.
My family and I were once leaving a crowded show at Disneyworld. Disoriented, we couldn't figure out where to find our strollers before we muscled ourselves toward the exit.
Social CRM is to the social media craze what eCRM was to the dot com bubble. The enterprise apps community is hungry for a big new category and social CRM smells tasty. As a result, software vendors, tech media and research analysts are all racing to promote and opine on this new market.
How are market researchers using social media?
Promoting a brand’s image in a setting such as Facebook means creating two-way conversations that eventually lead to more revenues.