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http://www.userfocus.co.uk/articles/dashboard.html User Experience as Business Intelligence There is no point in creating a report that nobody wants to read.

Creating a usability dashboard

Ask Tog: How to Deliver a Report Without Getting Lynched

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http://www.sitepoint.com/quantify-user-experience/

How To Quantify The User Experience

Many look to the user experience as an overall indicator of Website success.