Writing for the Web: Jakob Nielsen's Alertbox Articles and Nielsen Norman Group Research Reports and Training Courses. Design Mistakes: Jakob Nielsen's Alertbox Articles. January 1, 2011 The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be. May 11, 2009 Structure and navigation must support each other and integrate with search and across subsites. Complexity, inconsistency, hidden options, and clumsy UI mechanics prevent users from finding what they need. April 14, 2008 Bad content, bad links, bad navigation, bad category pages... which is worst for business?
February 19, 2008 Application usability is enhanced when users know how to operate the UI and it guides them through the workflow. October 17, 2005 Weblogs are often too internally focused and ignore key usability issues, making it hard for new readers to understand the site and trust the author. October 3, 2005 The oldies continue to be goodies - or rather, baddies - in the list of design stupidities that irk users the most. December 22, 2003 November 10, 2003 December 23, 2002 November 14, 1999. Credibility and Persuasion: Jakob Nielsen's Alertbox Articles and Nielsen Norman Group Research Reports and Training Courses.
February 16, 2014 Humans tend to return good deeds: use this social psychology law in user interface design to gain users’ trust and motivate engagement with your site or app. November 9, 2013 The Halo Effect is when one trait of a person or thing is used to make an overall judgment of that person or thing. It supports rapid decisions, even if biased ones. September 28, 2013 Some navigation implementations risk pushing users into a state of cognitive strain which lessens the likelihood of them taking desirable actions. February 27, 2012 Should you say who wrote the content on your site? February 16, 2011 Giving money on charity websites is 7% harder than spending money on e-commerce sites. June 30, 2008 Different traffic sources imply different reasons for why visitors might immediately leave your site. July 6, 2004 The best way for e-commerce sites to increase subsequent orders is to treat customers well after they place their initial order.
March 3, 2003 Review of B.J. September 5, 1999. Corporate Websites: Jakob Nielsen's Alertbox Articles and Nielsen Norman Group Research Reports. June 9, 2013 Users hunt for facts online, so factually rich content will attract readers and keep their attention. August 9, 2010 Showing summaries of many articles is more likely to draw in users than providing full articles, which can quickly exhaust reader interest. May 25, 2009 Individual investors are intimidated by overly complex IR sites and need simple summaries of financial data. January 20, 2009 As 3 studies of journalists show, they use the Web as a major research tool, exhibit high search dominance, and are impatient with bloated sites that don't serve their needs or list a PR contact.
January 19, 2009 22 case studies of failed PR information on corporate websites, with examples of when journalists decided to leave a site during story research. 21 design guidelines for presenting press releases and news listing on corporate websites. September 29, 2008 Over the past 5 years the usability of corporate sites' About Us information improved by 9%. March 10, 2003 April 1, 2001. Content Strategy: Jakob Nielsen's Alertbox Articles and Nielsen Norman Group Research Reports and Training Courses.
October 27, 2013 A consistent user experience, regardless of platform, is one of the 4 key elements of a usable omnichannel experience. Consistency across channels helps build trust with customers. September 28, 2013 To engage users, website copy must speak to readers and not at them. August 13, 2012 What makes a website good will also give it a high SERP rank, but overly tricky search engine optimization can undermine the user experience. November 1, 2010 Users pay close attention to photos and other images that contain relevant information but ignore fluffy pictures used to 'jazz up' Web pages. August 9, 2010 Showing summaries of many articles is more likely to draw in users than providing full articles, which can quickly exhaust reader interest.
November 24, 2009 The granularity of user decisions is much finer on the Web, which is dominated by the instant gratification of the user's needs in any given instant. October 12, 2009 January 19, 2009 November 12, 2007 July 9, 2007 October 17, 2005. About Us Information on Websites. Usability & UX Articles from Nielsen Norman Group.