ossbilling
CareTel provide outstanding OSS based Billing solutions designed for Prepaid & Postpaid telecom services provider and bill consolidators in usa. We have designed, developed, hosted and nurtured the innovative, agile solution- CareTel for the telecom industry for help them streamline their billing procedure.
Telecom Billing Oss- the new paperless billing method. Value Added services management by OSS BSS Billing Solutions. All the Communication Service Providers (CSPs) are actually not just that. Besides communication, they are also a source of entertainment to mobile users. Every telecom corporation offers various products like ringtones, caller tunes from popular movie songs, music albums to their customers. These are apart from their regular talk time recharge and are also billed separately.
Beginners Guide to Oss Telecom Billing. Pre-paid and Post-paid Telecom Billing Solutions made easy. Pre-paid and Post-paid Telecom Billing solutions made easy by CareTel OSS software. Oss Billing - Telecom Billing Services. Merry Christmas and prosperous New Year. Oss Billing - Telecom Billing Services. An OSS solution that guarantees quality provisioning. Our CareTel software is designed to serve only the best provisioning facilities, as was recently acknowledged by one of our longstanding clients.
They said that our solution was by far the most easy to manage and easy to implement. And we told them that the credit for this goes first to our congenial Call Center Agents, and secondly to our feature-rich CareTel software which guarantees the highest quality of provisioning. Whether the customer is a postpaid mobile service subscriber or a prepaid one, we ensure that they get immaculate and hassle-free provisioning facilities like activation, suspension, renewal or any other requirement. Oss Billing - Telecom Billing Services.
Need of the hour: Integration of OSS and BSS services. The operational support systems (OSS) and Business support systems (BSS) are often interchangeably used in the industry. Both are essentially systems for provisioning customer service to telecom operating companies. However, there is a thin line of difference between the two. Let’s first understand both. The focus of OSS is on the status of operation of business transactions. The BSS, on the other hand, focuses on the interface with the actual customer who is the end user of the business services. Oss Billing - Telecom Billing Services. Develop brand loyalty with BSS solutions. One may say that loyalty has become a rare virtue in today’s modern times. With too many options to choose from, it is easier than ever to get confused and keep hopping from one to the other. But deep down inside, everybody prefers to settle and be stable.
Loyalty is actually comfortable because it saves us from dilemmas of decision making each time. We are all looking for somebody dependable and trustworthy, not just in relationships but also in business! We all want to find reliable products, which we can buy without a second thought. And if ever we face any troubles with the product, then there would be a good customer service to help us through. So as customers, the essential things which we are looking for are: Ease of buying the productEase in using the productEasy resolution in case of any troubles with the product And if a customer finds all these three together, then they automatically become loyal to the product. Brand loyalty is not easy to come by. Value Added services management by OSS BSS Billing Solution. All the Communication Service Providers (CSPs) are actually not just that.
Besides communication, they are also a source of entertainment to the mobile users. Every telecom corporation offers various products like ringtones, caller tunes from popular movie songs, music albums to their customers. These are apart from their regular talk time recharge and are also billed separately. Such services are called as Value added services (VAS). Pre-paid and Post-paid Telecom Billing solutions made easy by CareTel OSS software. The previous blog described how OSS could work like a magic wand to simplify the pre-paid billing process.
This blog will spell out how the magic of OSS extends to post-paid services. So here is what you get with CareTels post-paid OSS billing solution: All Inclusive Pricing, with Tax The software can be customized so that the final bill includes various taxes as well as surplus charges. Processing of Daily Usage File A post-paid essentially records the total usage of a customer in a given month. Develop brand loyalty with BSS solutions. One may say that loyalty has become a rare virtue in today’s modern times.
With too many options to choose from, it is easier than ever to get confused and keep hopping from one to the other. But deep down inside, everybody prefers to settle and be stable. Loyalty is actually comfortable because it saves us from dilemmas of decision making each time. We are all looking for somebody dependable and trustworthy, not just in relationships but also in business! We all want to find reliable products, which we can buy without a second thought. And if ever we face any troubles with the product, then there would be a good customer service to help us through. So as customers, the essential things which we are looking for are: An OSS solution that guarantees quality provisioning. Our CareTel software is designed to serve only the best provisioning facilities, as was recently acknowledged by one of our longstanding clients.
They said that our solution was by far the most easy to manage and easy to implement. And we told them that the credit for this goes firstly to our congenial Call Center Agents, and secondly to our feature-rich CareTel software which guarantees the highest quality of provisioning. Whether the customer is a postpaid mobile service subscriber or a prepaid one, we ensure that they get immaculate and hassle-free provisioning facilities like activation, suspension, renewal or any other requirement. Prepaid Customer Care Services Provider. As a prepaid service operator, the crux of the business lies in how advanced you are and we deliver right that - the advanced technology with utmost flexibility through our software CareTel.
Customer Care A customer service representative working with your organization can easily view the account information for your subscribers. He can also manage the services for your subscribers such as the addition or removal of a feature by clicking a button. Customer Portal CareTel allows a customer to view detailed information of his account including payment history, billing details and other related information. In addition, a customer can also use the portal for making online payments and inclusion of service orders. IVR Integration Round-the-clock availability of phone services allows a customer to make his payments at any time of the day. Facilitating customers with multiple service locations CareTel enables grouping of individual customers for different locations.
Prepaid Rating Services Provider. OSS Based best Telecom Billing systems Solutions: Excellent Customer Support Services. We work to make customer experience-an elated one.
We are committed to bring the best of support, and technical assistance to ensure timely resolution of any support problem or troubleshooting issues. We also assure that no pending supporting task or backlog faces us, and just in case, we have enabled easy tracking of pending tasks, modifications in configurations and customizations, if any. Our support team holds the credit of making us one of the reputed and best global telecom OSS services providers with one of the highest customer appreciation and referral rates.
Our Dedicated Account Manager We assign a single point of contact – our dedicated project manager for troubleshooting problems to streamline the entire process. The list of tasks handled by our project manager: Support Hours Our Live and Online support is available 24/7 @ 365 days throughout the weekends and in nights as well. Telecom OSS BSS solutions provider company. CareTel offers outstanding OSS based Billing solutions designed for Prepaid and Postpaid telecom services provider and bill consolidators.
We have designed, developed, hosted and nurtured the innovative and agile solution- CareTel for the telecom industry to help them streamline their billing procedure. We have established and earned a reputation of a hosted application service provider since its inception. Telecom Billing Software & OSS Billing Systems for Telecom Companies. Billing is not another accounting activity Billing is the most crucial aspect of the services of a telecom company.
It accounts for the overall revenue of a company and makes it possible for the organization to analyze the overall profitability of a product or service. A new telecom service or product is introduced in the market every other day. This has an impact on the customer base as well as the overall functionality of the company. In addition, fierce competition in the market makes efficient customer management critical for companies. We understand that a telecom company often has thousands of customers who need to be billed for their services.
Postpaid Billing Systems for Telecom Provider. Post-paid telecom services lose their essence in the absence of accurate billing.
Any customer who uses postpaid telecom services waits for his bill toward the end of the billing cycle. Such customers expect complete accuracy and transparency in the billing procedure. As a provider of postpaid services, you definitely understand how important billing is for your customers. In addition, efficient telecom billing solutions help telecom service providers streamline their internal activities. Telecom Billing & OSS Solutions for Telecom and Wireless Industry.