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Management and behaviours

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Future - How to get people to overcome their bias. One of the tricks our mind plays is to highlight evidence which confirms what we already believe.

Future - How to get people to overcome their bias

How Emotionally Intelligent People Deal with Conflict - Motto. How to be a good mentor. CREST Guide: The unexpected questions technique - Centre for Research and Evidence on Security Threats. This CREST Guide is an overview of an interviewing tactic – the unexpected questions technique – which aims to improve the recall of accurate and reliable information from interviewees.

CREST Guide: The unexpected questions technique - Centre for Research and Evidence on Security Threats

A consistent finding in deception research is that liars prepare themselves for anticipated interviews. They do so by preparing possible answers to questions they expect to be asked. This strategy of preparing answers for possible questions makes sense since planning makes lying easier and planned lies typically contain fewer verbal cues to deceit than spontaneous lies. Preparing for anticipated questions makes lying easier and planned lies contain fewer cues to deceit than spontaneous lies. But this strategy is only successful if liars can anticipate what questions will be asked. However, preparing for questions has limitations. Let Your Workers Rebel. Latest Digital Article.

Let Your Workers Rebel

How We Suppress Genius and Create Learning Disability: Scott Sonnon at TEDxBellingham. 20 Things to Remember If You Love a Person With Dyslexia. It’s hard to understand it, isn’t it?

20 Things to Remember If You Love a Person With Dyslexia

How the business department ditched its workplace macho culture. When people think about gender equality and women’s empowerment, storytelling may not be the first step they envisage.

How the business department ditched its workplace macho culture

But on 20 April, the nine most senior leaders in the Department for Business, Innovation and Skills (BIS) took what their permanent secretary Martin Donnelly describes as a “whole precious day” to work with executive coaches from the Royal Academy of Dramatic Art (Rada) on storytelling and other techniques. Why? Closing the pay gap; flexible working arrangements; tackling unconscious bias in recruitment and promotion; mentoring and coaching: these are the more usual steps towards gender parity in most organisations. 6 tips for dealing with conflict. iStock Nadia Lopez, founding principal of Mott Hall Bridges Academy, is no stranger to a challenge.

6 tips for dealing with conflict

When she opened the school in Brownsville, Brooklyn — one of the most underserved and violent neighborhoods in New York City — she did it with knowledge that it would be no easy task. “In challenging spaces, the greatest challenge is that we don’t know what’s causing the challenge — you can’t see it correctly, so you can’t ask the right questions,” says Lopez. Armed with a quiver of experience from her corporate and education backgrounds (she previously worked at Verizon and as a teacher in Fort Greene, Brooklyn), Lopez has faced innumerable obstacles with perseverance, grace and immutable passion. Here she shares some of her favorite ways to dial down conflict — applicable in situations far beyond the classroom.

When we're Triggered: How to Stop Reacting Defensively. Get elephant's newsletter Every single moment you live—awake and aware inside your life—is another tiny (or huge) opportunity for healing, even your moments on Facebook.

When we're Triggered: How to Stop Reacting Defensively.

I recently opened up a discussion about this topic in one of my favorite healing groups on Facebook. Enjoli – Medium. Enjoli I’m newly sober and dog-paddling through the booze all around me.

Enjoli – Medium

It’s summer, and Whole Foods has planted rosé throughout the store. The boss who can help your video go viral. Image copyright Unruly Moving from a career in academia to co-founding an ad technology company that's later snapped up by News Corp, all the while scooping countless awards including an OBE, is an unusual path to becoming an entrepreneur.

The boss who can help your video go viral

Yet this is the route trodden by Sarah Wood, the co-founder and co-chief executive of Unruly, a video company that can help adverts garner millions and millions of hits worldwide. Rallying call for female boost in business and the boardroom. Top leaders from some of Britain’s most influential and successful companies are being rallied to help deliver the new progress for greater female representation in business, backed by government support.

Rallying call for female boost in business and the boardroom

The event, hosted at KPMG’s offices in London, will see Sir Philip Hampton, Chair of GlaxoSmithKline, and Dame Helen Alexander, Chair of UBM, lead a team of influential leaders from a diverse range of industries from banking to engineering. Autistic Not Weird. Are You Being a Real Leader or Just Playing the Role of "Boss?" Are you playing at being a boss, or are you being a leader—as in throwing your whole self into helping bring out the best in the people around you? People who play the role are dime a dozen, and even the best of them eventually wear out the people around them. But leaders know they have a chance to positively impact the lives of others. Related: How to Make the Leap From Being a Boss to Being a Leader, Explained in One Handy Chart Every healthy manager-direct report relationship’s guided by a set of two contracts. The paper contract is the job description.

Mental Models I Find Repeatedly Useful. Mental Models I Find Repeatedly Useful Around 2003 I came across Charlie Munger’s 1995 speech, The Psychology of Human Misjudgment, which introduced me to how behavioral economics can be applied in business and investing. More profoundly, though, it opened my mind to the power of seeking out and applying mental models across a wide array of disciplines. A mental model is just a concept you can use to help try to explain things (e.g. 4 Myths About Disruption - A Discussion with Innosight's Mark Johnson. Nearly 20 years ago, Professor Clayton Christensen was the first to use the term “disruption” in a business sense. From the beginning, Professor Christensen gave disruption a specific definition to describe specific phenomena. Over time, the meaning of disruption has diminished as many use it to refer to something that is “…cooler or faster or based around a more advanced technology.”

Working directly with Professor Christensen over the last two years has helped me to see that correctly understanding disruption can yield profound insights to questions like: Are you getting all you can from your board of directors? Veteran director David Beatty finds many boards wanting—and considers how to improve them. Boards of directors have always, in all cultures, represented the shareholders in publicly traded companies—validating financial results, protecting their assets, and counseling the CEO on strategy and on finding, then nurturing, the next generation of leaders.

It’s a tough and demanding responsibility, requiring individual directors to learn as much as they can about a company and its operations so that their insights and advice can stand up alongside those of executives. That, at least, is the ideal. One litmus test of whether or not the ideal is coming anywhere close to being the reality these days is the growth and involvement of activist investors. If boards were doing their jobs, there would be no activist opportunities. Everyone Suffers from Imposter Syndrome — Here’s How to Handle It.

One of the greatest barriers to moving outside your comfort zone is the fear that you’re a poser, that you’re not worthy, that you couldn’t possibly be qualified to do whatever you’re aiming to do. It’s a fear that strikes many of us: impostor syndrome. I know I’ve certainly had those thoughts while publishing pieces of writing, whether it’s blogs or books. I’ve had them while teaching my first university classes and giving speeches to corporate audiences. I appear confident on the outside but feel deeply insecure on the inside, wondering who I am to be stepping up to this stage. Coaching vs mentoring – why the difference matters. Recently People SIG committee member Peter Johnson shared his thoughts on this topic inspired (perhaps not the right word!) How Emotionally Intelligent People Deal with Conflict - Motto.