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Activités du CM
Réseaux sociaux : Ma boîte à outils d’identification de l’écosystème | Bleekin, blonde outside, geek inside
C’est cette première étape qui va permettre de prendre la température des usages des réseaux sociaux par les professionnels du secteur, et d’en tirer des exemples de best ou bad practices.
Il y a du pour ou du contre.
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Réseaux sociaux, effets de mode ou outil indispensable ?
The Evolution of the Community Manager: What Comes Next? | Think Vitamin
As you might expect, a lot of people I spoke to came back with the traditional definition of the CM as moderator (or as a colleague once put it, “getting rid of the dickheads”), and that’s certainly where the role emerged: as a reactive force on bulletin boards and, later, any platform that relied on user-generated content. If you want to pick up the evolutionary analogy, then the protoplasmic stage of the CM’s development was spent wearing a referee’s uniform.
A Day in the Life of an Online Community Manager | Community Man
9.00am: Squeeze myself onto a Tube carriage, and wonder where the tipping point between being treated like a human being and treated like cattle was crossed. 9.30am: Let out the breath I’ve been holding since 9am, and hit my desk. Unless I have a breakfast meeting, I’ll fire up our moderation tools for all sites, check all is well and we haven’t been sued yet, and clear through the moderation queues that are assigned to me. Hope I don’t get landed with a spammer, as I’ll spend the next hour painstakingly cleaning up. Usually I don’t, so I’ll check the site analytics as well at this point, investigating any spike or other irregular activity. 8.30am: Shower, breakfast checking overnight comments on Twitter and Facebook and saving ones I want to read later, then leave for work.
Le Lexique du Community Manager » The Community Manager
CM : conseils et pièges
FW: Comment cette mécanique s’est déroulée?
8 Ways To Merge Your Online Community With The Real World - Feve
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Le community manager “si vous voulez demander leur avis, y’a pas de problème, par contre si vous voulez diffuser de la publicité, trouvez quelqu’un d’autre”.
The Role of Listening as a Community Manager « Fast Wonder: Onli
The community manager should not be the person answering all of the questions or responding to almost every post; however, the community manager needs to make sure that someone is responding with good, solid information. A community manager needs to spend a lot of time listening to all of the various opinions from the community. It will never be possible to please everyone with every decision, but knowing what people think can help you make the right decisions. There are also plenty of differing opinions about the role of community manager and how the job is defined.
33 choses à savoir sur ceux qui font vivre vos espaces sociaux e
What to expect as an online community manager | Community Buildi
A case for the community manager « Mollybob Goes To School
Community and Forum Guidelines Aren’t a Choice, the Choice is Wh
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