Satmetrix. Improve the Customer Experience - Medallia. Contact Center Software - Customer Experience Management. RightNow CX Cloud Service - Overview. To thrive in today's customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.
Oracle Service Cloud combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort. The enterprise platform provides transparent reliability, unmatched security, and total Cloud freedom for mission critical customer experience delivery. Why Oracle? Oracle is moving aggressively to offer customers a full range of Cloud Solutions including sales force automation, human resources, social networking, databases, and Java as part of the Oracle Public Cloud.