Methoden

Lean Service. Seminarinhalte:

Elmu.umm.ac.id/file.php/1/jurnal/J-g/Journal%2520of%2520Operations%2520Management/Vol19.Issue3.May2001/238.pdf. The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis: Management Science: Vol 51, No 7. The ISO 9000 series of quality management systems standards, introduced in 1986, has been adopted at over 560,000 locations worldwide.

Anecdotal evidence suggests that firms can achieve internal benefits such as quality or productivity improvements or that certification can help firms maintain or increase their market share, or both. Others argue that the standard is too generic to cause performance improvement but can be seen as a signal of good management. In this paper, we track financial performance from 1987 to 1997 of all publicly traded ISO 9000 certified manufacturing firms in the United States with SIC codes 2000–3999, and test whether ISO 9000 certification leads to productivity improvements, market benefits, and improved financial performance. We employ event-study methods, matching each certified firm to a control group of one or more noncertified firms in the same industry with similar precertification size and/or return on assets.

KPIs for Business Analysis and Project Management. KPIs for Business Analysis and Project Management Key performance indicators (KPIs) are high-level snapshots of an organization or a business process based on specific predefined measures.

KPIs are typically captured and conveyed in a combination of reports, spreadsheets, or charts. In developing KPIs, a user or developer defines target performance levels and then decides the best way to represent variance from that target. If a Key Performance Indicator is going to be of value, there must be a way to accurately define and measure it. For example, "Generate More Repeat Customers" is useless as a KPI without some way to distinguish between new and repeat customers. Defining KPIs is a standardized skill for business improvement (BI) analysts. Business Analysis KPIs Below are representative KPIs to measure the effectiveness of business analysis for projects. % of rework attributable to requirements – Rework is a serious problem on most projects, representing about 40% of total project cost. KPI Optimiser® - Deutsch. Eine Standardsoftware wie SAP ist immer dann am produktivsten, wenn der verfügbare Standard so optimal wie möglich eingesetzt wird.

Auf Individuallösungen soll nur dann zurückgegriffen werden, wenn ein deutlicher Wettbewerbsvorteil daraus entsteht oder die Standardfunktionalität nicht genügt, um die Anforderungen des Unternehmens zu erfüllen. The Financial Impact of Continuous Improvement. Lean champions in organizations are constantly asked to justify their continuous-improvement (CI) efforts in the terms that management understands best -- money.

When trying to put together a justification for a major continuous-improvement program that will take many years and involve a substantial investment, it's often difficult to get an organization's executives to sign up for this investment based on faith that it's the right thing to do. The data shows the majority of North American companies that begin a CI initiative fail to achieve the anticipated results and end up dropping the project like a religion-of-the-week program. As a result, there is often a stiff headwind for approval based on these executives' past experience with these initiatives. So how do you convince the company's leadership that the investment should be made and there will be a substantial ROI on the project?

Uniting the Religions of Process Improvement - Brad Power. By Brad Power | 3:07 PM March 7, 2011 When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement “religions”: Lean, Six Sigma, Business Reengineering or Business Process Management (BPM).

After hearing about its success at another organization, many companies choose just one. For example, several companies embarked on Six Sigma programs after their CEO heard about GE’s success with the approach, and many other companies have adopted Lean because of Toyota’s success. It’s like adopting a diet or exercise program that a friend has used and lost 50 pounds. But some companies realize they need to go beyond making episodic improvements.

The result: Organizations need to consider every possible approach, not just those offered by one religion. Www.eisner-elearning.at/blog/2009/03/30/funktion-versus-rolle/ Exkurs zum Thema Funktion und Rolle Funktion und Rolle sind in der sozialen Realität eng nebeneinander liegende Phänomene die für sich genommen recht unterschiedliche Bedeutung haben.

Dies zu veranschaulichen soll mit dem Begriff „Leitung” getan werden. Leitung beschreibt im Gegensatz zu Führung eine Funktion die ihre Bedeu­tung im strukturellen Aufbau einer Organisation hat. Ein Mitarbeiter der eine bestimmte Leitungsfunktion ausfüllt, tut dies im Rahmen unterschied­licher sozialer Rollen. So nimmt eine Person, die eine bestimmte Leitungs­funktion ausübt, unterschiedliche Rollen, je nach Situation und Aufgaben­stellung ein; z. Unter Funktion ist eine erworbene, verliehene, vereinbarte oder fest­ge­legte Rah­men­bedingung in einer sozialen Gemeinschaft, die an beidseitig abge­sprochene Tätig­keiten gebunden ist, zu verstehen. Freeware: LINO 2.1 - lineare Optimierung. Excel - Gantt-Diagramm mit Meilensteinen und Ressourcen. Morphologischer Kasten. Photocase/Svea Anais Perrine.

Allein der Blick auf die einzelnen Elemente beflügelt unsere Kreativität. Die Gestaltvariationen der Einzelelemente können wir nämlich beliebig kombinieren. Somit kommen Lösungsansätze ans Tageslicht, die vorher brav im Dunklen schlummerten. Auch das Ungewohnte, das Unübliche hat hier eine Chance. Weil sich über den Morphologischen Kasten im Prinzip alle theoretisch denkbaren Lösungen zu dem gegebenen Problem zeigen, heißt es auch, dass hier ein Totallösungssystem angestrebt wird.