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I’ve long been a fan of Geoffrey Moore ’s classic business books about the evolutionary path taken by emerging technologies and the companies that champion them.
This post is built from our annual IDC group effort to lay out ten predictions.
I just did an interview on the industries that will grow and shrink this decade – I’ll provide a link to the story when it comes out if the magazine puts it online, or if not write it up as a blog post later. It made me remember an interview I did a couple of years for an article on the jobs of the future .
In the eighth version of my annual predictions, I'll try to stay focused and clear, the better to score myself a year from now.
So here we are in a new decade, and the technologies that are now available to us continue to engage (and enthrall) in fascinating ways.
With 2011 still bright and full of hope for most of us, what are the key trends that customer service professionals need to pay attention to as you plan for success this year?
Comme à chaque fin d’année, je me lance dans le très périlleux exercice des prédictions pour l’année à venir. 2010 a été une année particulièrement riche, 2011 le sera encore plus. Non en fait le plus simple est de dire que les années 2010-2011 représentent un véritable tournant dans l’histoire du web, car beaucoup de choses ont et vont changer (touchbooks, ebooks, cloud computing, médias sociaux…). Trêve de bla-bla, voici donc mes 11 prédictions pour 2011.
Welcome to 2011 and I hope you all had a lovely, jubbly holiday. I did ... sitting around eating lots, drinking lots, getting nice presents lots, being with family lots, watching TV lots, not being on twitter or blogging lots ... oh, what fun.
I've read a lot of predictions and prognostications for 2011 in the tech blogs this weekend. My favorite is this presentation that Paul Kedrosky sent me from the big marketing agency JWT .
Another year is almost over. The Christmas Number 1 song has been decided (in the UK at least ); the web has proved that even after a brutal recession, people still need to shop ; and, after a year in which Facebook & Twitter became (if they weren’t already) true phenomenons, we had the interesting experience of watching political leaks going social .
We are living in amazing times. Technology is changing the way we work and play at a considerable pace and there is no letup in sight. Rather, the change we anticipate ahead will be greater and more profound than anything that has come before.
According to Juniper Research, here are 10 top wireless predictions for 2011, followed by my comments. 1. Surging mobile data traffic will continue to test 3G network capacity - As they predicted at the end of last year, 2010 was the year in which the surge in mobile data traffic, driven by the consumer smartphone boom, began to place the 3G networks under severe strain.
Josh Jones-Dilworth is the founder and CEO of Jones-Dilworth, Inc. a PR consultancy focused on bringing early stage technologies to market. He blogs at joshdilworth.com . A lot has changed since this post’s forbearer last December, so much so that I think it’s safe to say that data, particularly as it relates to marketing and social media, is no longer an annual topic, but rather a daily one.
The question we ask ourselves when examining the state of the blogosphere is whether or not the cup is half full or half empty? Personally, I believe the answer lies in the nature of circumstances. If drinking from the glass, it is then half empty.
By Jeffrey L. Cohen