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Social CRM

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Nimble. Nimble will help you grow your business. Imagine a product that would help manage your contacts, keep you organized, and enable you to leverage the power of the internet all in one place. Nimble is the new tool for companies that are looking for a simple product that will help them be more productive and profitable. Nimble is Easy to Use Unlike bloated CRM and sCRM systems, Nimble's familiar interface and easy-to-use feature set enable you to easily locate business-critical information, to collaborate more efficiently across teams, and to build deep and trusting relationships with your prospects and customers.

Unified Communications Nimble focuses on more than just customers - its unified contact, communication and collaboration features empower you to build relationships with anyone who might positively affect your business growth, wherever they happen to be communicating. Tailored to You. Welcome to Nimble, More Customers, Less Work! Announcing the acquisition of Bantam Live. Gist- Social CRM. Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management. 18 Use Cases That Show Business How To Finally Put Customers First Social and CRM: How Companies Will Manage Their Social Relationships Over the last six months, I’ve been working closely with Ray Wang who is well known in the CRM space as an expert. Coupled with my focus on social technologies we did a deep dive on how our worlds are colliding into the trend to Social CRM.

In our opening webinar when we announced our joining of the firm, we made it clear we’re looking at the holistic business, across multiple business departments –not silos or roles. Companies are unable to scale to keep up with the social phenomenon We know that customers are using these social technologies to share their voices, and companies are having a very difficult time to keep up.

For companies, real time is not fast enough. Above: Framework of the 18 Use Cases of Social CRM Action Items Sign up for the webinar series. Related links: I’ll roundup interesting links that discuss this report Translations.