The language of startups. 4 Tips for Simpler Customer Service. You love your customers, of course, and want them to have the best possible experience with your product, but let's be honest, sometimes providing customer support is a real pain in the rear.
You're a small team after all with lengthy to-do lists and full lives--answering customers' e-mails and fielding their queries is important, but it eats into the time you've set aside for other tasks. So what's the answer? Know Whether to Caffeinate or Nap. 10 libros claves para un innovador. Shoestring Advice for Technology Startups » Elements Of A Good Pitch Deck. One of our partner clients recently sent us this link Elements Of A Good Pitch Deck .
We liked it and feel it's worth sharing. For your convenience I'm including most of the article here. How To Be In Business Forever: A Lesson In Sustainability. Startup Success Requires The Drive For Data. Editor’s note: Jeff Ma is the founder of tenXer, a startup that provides tools to help people better understand their performance, progress, and productivity at work.
Previously, he helped start GolfSpan.com, CircleLending, and Citizen Sports. Follow him on Twitter. Should You Trust Your Gut? The Answer Is Yes. Editor’s note: Derek Andersen is the founder of Startup Grind, a 30-city event series hosted in 15-countries that educates, inspires, and connects entrepreneurs.
He’s ex-Electronic Arts and the founder of Commonred. A few years ago I asked a successful entrepreneur for advice on what I should do with my latest product idea. His reply was simple. The Next Big E-Commerce Wave: Vertically Integrated Commerce. Editor’s note: Boris Wertz is the founder of version one ventures, and has invested in more than 35 early-stage consumer Internet and mobile companies, including Chloe & Isabel, Julep, and Indochino.
Follow him on his blog and Twitter. There has been more e-commerce innovation during the past year than there has been during the last decade. First, flash-sale and daily-deal sites brought a much-needed breath of fresh air to a vertical that hadn’t seen much change since Amazon and eBay arrived on the scene. Now there’s a whole new generation of e-commerce players. Ever heard of Nasty Gal, Warby Parker, Indochino, Stella Dot, Chloe & Isabel, Frank & Oak, Julep, Beachmint, Shoedazzle, ModCloth, Everlane, Bonobos or J Hilburn? Drunk on Cloud Kool-Aid? Time To Sober Up. Www.usvp.com/system/uploads/resource/file/26/Elements_of_Successful_Emerging_Tech_Companies.pdf. Test Your Venture Ideas: Interview with Frank Rimalovski.
Startup Spotlight: SPARQ.me uncovers the mystery of mobile marketing for big brands. As mobile continues to grow, companies are scrambling to keep up.
Some brands have adapted well (Nordstrom comes to mind) but most are still figuring out how to reach customers via this new channel. Seattle mobile marketing upstartup SPARQ, which just moved to new offices in the University District, wants to build an inclusive platform to do the work. The more than 10-person company has been growing fast since its founding in 2010 as SPARQCode, doubling revenue on a year-over-year basis and recently adding Seattle investor Christopher Ackerley to the board. We caught up with CEO and Founder Jesse Chor, a former Microsoft employee, for this edition of Startup Spotlight: Explain what you do so our parents can understand it: ”SPARQ.ME is a marketing platform that helps drive sales and new customers from mobile devices.
Inspiration hit us when: ”We realized early on that many companies had a good desktop marketing strategy, but had an incomplete mobile strategy. Team SPARQ hard at work. Tequila Valley: Llegó la hora de las start-ups mexicanas. Si tomamos en cuenta su potencial, México es el principal mercado hispano del planeta.
Aun cuando su PIB es un 20% menor al de España, mientras esté último esta en recesión, la economía de México crece a paso firme y al doble de velocidad que el resto del mundo. Internet también va en aumento y es una industria que está madurando rápidamente. Donde algunos ven en un 30% de penetración un desastre, para los optimistas, casi 40 millones de personas conectadas es solo el inicio de un mercado que se desarrollará plenamente y que se espera llegue a más de 50 millones para el próximo año. El ecosistema de emprendimiento ya está. El talento también existe. Si consideramos todo esto y le sumamos su privilegiada posición geográfica - a 12 horas de Asia / Europa y a 2 o 3 de Estados Unidos – la combinación es virtuosa: educación y financiamiento. John Cleese on the 5 Factors to Make Your Life More Creative. América Latina, una potencia tecnológica emergente. Por M.
CHRISTOPHER JOHNSON. The 3 Big Design Dilemmas Facing Apple, Twitter, And Google. In reporting this month’s essay about the convergence of design and business that’s being ushered in by Silicon Valley, a handful of companies kept cropping up: Apple, obviously, but also some less obvious ones such as Google and Twitter.
Each of these companies has, in some way or another, caught the design bug. Web-Based Subscription Businesses Surf A New Wave : All Tech Considered. The newspaper boy and the milkman might not come around as often as they used to, but the days of subscription and delivery aren't over.
The Internet and overnight delivery have combined to make a new type of subscription business possible. The sales pitch is part convenience, part price and part cool factor. Why corporate strategy needs to change with the cloud — Cloud Computing News. When did addiction become a good thing? I am a behavior designer. I take a deep understanding of human psychology and emerging research in the behavioral sciences to build products that change user behavior in planned and predictable ways. However, these days I’m somewhat dismayed by the persistent chatter about building “addictive” products. Getting Your Product Into the Habit Zone. Editor’s Note: Nir Eyal is a Lecturer in Marketing at the Stanford Graduate School of Business and the author of the forthcoming book “Hooked: How to Drive Engagement by Creating User Habits.”
Does Your Startup Need A Technical Co-Founder? In today’s startup landscape, practically everything can be outsourced. But when it comes to core technical skills, more and more entrepreneurs are opting to partner with technical co-founders rather than hiring someone for an in-house position. Appature’s Kabir Shahani: ‘We’re very oriented towards obsoleting ourselves’ The Only 10 Slides You Need To Pitch Investors. What Start-Ups Need to Know About Protecting Intellectual Property Around the World. Hey, startups, users aren’t free. How Can We Make Infographics Suck Less? Make Them Smarter. How To Prepare Your Startup To Raise An Angel Round. How To Create A Minimum Viable Product. Don’t be a startup martyr, get some sleep! Y Combinator Startups That Should've Made It.