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Instituto Superior Técnico - Engenharia, Arquitectura, Ciência e Tecnologia
Portal da Universidade Federal de Campina Grande - PB
ITIL® Home ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance. Choose any of our popular pages below to get started... ITIL® Home
Software Engineering Institute
Servidor de Conteúdos do DI
eLearning - Universidade de Lisboa
Filomena Moita