Books: The CIO Edge. For CIOs, soft skills produce hard results—the data proves it. It’s not enough to be the best technologist. Or the smartest person in the room. There’s another important ability—an apparently very potent one—that determines the success of a CIO’s initiatives, and maybe even the length of their tenure. What is this CIO "edge"? Authors Graham Waller, George Hallenbeck and Karen Rubenstrunk conducted three years of research into how great CIOs consistently exceed stakeholder expectations and maximize the business value delivered through their company’s technology. Backed by comprehensive research and interviews with CIOs (and their colleagues) at FedEx, P&G, American University, Northwestern Memorial Hospital, Ford, AARP and many other companies, the authors prove that mastering seven essential "soft" skills yields big results.
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