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If you’ve ever had an issue, bug or situation you needed to contact Facebook about , chances are you may have felt frustrated at how difficult it is to a) find HOW to contact Facebook and b) actually get a response. Facebook used to provide some semblance of support via a series of email addresses , e.g. email@example.com. However, in an effort to better serve its members and scale the support , the only way to reach Facebook is through a vast array of custom forms . Thing is, all those forms are scattered throughout the Help Center and you can often go on a wild goose chase attempting to find the right one. Help is at hand!
The Design Advisor: Why Every Startup Needs One All startups start with an idea, a founder’s desire to invent something new. They invest time and money into bringing the idea to life, and a series of thoughts become a product. But more often than not, these thoughts are instincts, not insights. And eventually the product fails.