background preloader


Facebook Twitter


Bio. Customer Experience « NextUp. Doug Fleener over at Retail Contrarian has reposted his list of 50 ways to be more customer focused.

Customer Experience « NextUp

Take a look and see how many you and your team do on a regular basis: 1. Open the door for your customer whenever possible. This is especially important if her hands are full. - The World's Largest Online Newsstand - Milk Frother Tips for At-Home Coffee - Gets You Steaming, Frothi. For At-Home Milk-Based Coffee Drinks - Steaming, Frothing and Foaming Can't find what you're looking for? Find it here! Many famous hot coffee drinks - such as Espresso Macchiato, Cappuccino, Caffé Latté - are made with milk. And whilst the recipe might say "add steamed milk", sometimes it's not that simple. If your Caffé Latté is going to taste anything like what you'd hoped for, there's a number of things you've got to get right. The most important items are discussed below and include: Choosing a milk frother or milk steamerThe good, the bad and the ugly results of frothing milkNotes on milk fat percentage, temperature and type of pitcher Choosing a milk frother or milk steamer: The Good, The Bad and the Ugly.

Good = Microfoam Microfoam (or microfroth) is created in seconds by a good barista on professional espresso machines. Microfoam is made of tiny, microscopic bubbles. One day, I'll get around to writing a milk-foaming guide for this site. Bad = Meringue-Like Foam Other Notes. Beverage Lineup. Frothing for Newbies & Intermediates. Foaming, Frothing, Steaming...

Frothing for Newbies & Intermediates

It’s all the same thing…sort of. In a radical departure this article will not attempt to highlight the steamed portion (heated not foamed) as being a separate entity from the foamed or frothed portion (milk with air bubbles incorporated) of the milk. Why? It's simple: Properly prepared milk is always foamed. So with that in mind, great milk properly prepared, whether it be for a latte, cappuccino or whatever has foam mixed in throughout the entire pitcher of milk. You will have incorporated foam into the milk but it will not be sitting on the top with the steamed milk underneath. When you steam, you always want to foam for properly textured foam; that is what makes ordinary milk extraordinary.

Let's get at it. Excuse me but I’m new Otherwise known as the Beginner's Guide to Milk Frothing. Welcome my friends. To help you negotiate the maze of specialty coffee and in particular how to steam milk to go with that specialty coffee at home. May we suggest… Starbucks Drinks Simplified (kinda) VERY IMPORTANT: If you got here from a bookmark, link, pin, or other item that includes “” in the URL, note that the original page has moved here.

Starbucks Drinks Simplified (kinda)

Please update your bookmark to the new URL, as I’m not sure how much longer the old site will be up. Thank you! Since many people seem to be overly confused by the wide variety of options available at Starbucks, I’ve put together this handy-dandy page to help you figure out what you want without spending hours staring blankly at a menu. I’ve tried to include as much info as possible. Some things on this page may be horribly out of date. Think you’ve seen this exact info somewhere else?

Drink Sizes Short: 8 oz. Why the weird sizes? Basic Drinks Coffee: Plain black coffee, brewed less than an hour ago. Espresso Bar Drinks Latte: Espresso, steamed milk, and foam. Non-Espresso Bar Drinks Blended Drinks These have changed a lot since I last worked at Starbucks. Caffeination Miscellaneous Extras Holiday Drinks.