Sage Social Media and Blogging Advice for SMBs From the Experts. Collaboration: Building and Managing Trust - All Collaboration - Academia.edu - Follow research. While I Was Sleeping by Dean Shareski on Prezi. U Manitoba Learning Technologies Centre. Map preview - What is Action Learning ? Dave's Whiteboard » Front-end analysis: not baby-sitting, n. In an online conversation, I found myself again quoting Joe Harless. In this case, the quote was from a March 1975 interview with Training magazine. I haven’t found this online anywhere, so thought I’d summarize a bit here. A little background: Harless coined the term front-end analysis.
As he wrote in a workshop guide, to help our client achieve its business or organizational goals: We begin at the end and work backwards in the basic progression:We first find out what goals are not being achieved satisfactorily, or what the new goals are when they are set by the client.We then find out what accomplishment is not being produced satisfactorily that is causing the goal not to be met.We then find out what behaviors are not being obtained that cause the deficient accomplishment.Then, and only then, can we determine which of the influences need to be manipulated.The process just described is called Front-End Analysis. The Training interview asked if FEA were “just the Joe Harless shtick.”
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