Why Don’t Usability Problems Get Fixed? By Jim Ross Published: February 7, 2011 “If we point out obvious usability problems and provide reasonable solutions for them, why doesn’t someone fix them?” How many times has this happened to you? You’ve finished presenting the results of your usability testing, heuristic evaluation, or other user research activity, feeling great about the positive impact your recommendations will have on a product’s user experience. The audience smiled and nodded along during your presentation. Most of them agree with your findings and seem genuinely impressed by the work you’ve done. Why don’t usability problems get fixed? Reasons Why Usability Problems Don’t Get Fixed “Identifying problems and recommending solutions is not always enough. There are various reasons why usability problems exist in the first place—some simple and some complex.
Lack of Resources No One Has the Skills to Fix Them Good design and implementation are difficult. There Is a Lack of Time, Money, or Resources Technical Limitations. ]project-open[ - Open Source Solution for Project Management. CIGREF Publications: 2007 - Baromètre Gouvernance SI : Evaluer sa démarche de gouvernance du système d'information. Clocking IT. CIGREF Accueil: The ultimate team organization software. eGroupWare: Accueil.