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Don't Lose Your Cool. While not a common occurrence, several recent news stories highlighted situations where business owners used social media to lash out at dissatisfied customers.

Don't Lose Your Cool

We won’t rehash those stories here, but it’s important to note that this approach often results in unwanted publicity for the business involved -- see Barbara Streisand. We know that negative reviews can sting, especially after dealing with a difficult client or customer. But instead of unleashing your frustrations on the reviewer, take a step back, take a deep breath, and reflect on some other, more productive ways to respond.

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Andreea Ayers — Tools you need to succeed. Guaranteed. Small Business Help - Business Owners Idea Cafe, Small Business Ideas, Information, Networking... Start Here for First-Time Filers. Basic Facts About Trademarks: What Every Small Business Should Know Now, Not Later This video is a must for anyone interested in starting a business to sell a product or offer a service.

Start Here for First-Time Filers

It highlights the important role of trademarks in that process, including a discussion of how trademarks, patents, copyrights, domain names, and business name registrations all differ. It gives guidelines on how to select the right mark---one that is both federally registrable and legally protectable. It also explains the benefits of federal registration and suggests resources if you need help with your application. Search Results for Small Business Loans and Grants.