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Submitting an article to Journal of Knowledge Management on ScholarOne Manuscripts Please log on to Journal of Knowledge Management at with your username and password. Review process Copyright Permissions Final submission. Calls for papers from Emerald. Call for papers - Lean techniques and lean management principles have been utilized effectively in the manufacturing sector since the early 1980s and have since been introduced into service industries.
Whether in manufacturing or service industries, lean has concentrated on identifying value-adding processes and removing waste from the system. In recent times its introduction into health care organizations is gaining increased attention. The application of lean in healthcare has focused on improving the safety, quality and efficiency of healthcare delivery in areas such as improving information and communication flow, the delivery of innovations to drive continuous service delivery improvement, redesigning the patient journey to improve access and reduce waiting times, medical supply chain management, implementation of IT solutions, and policy implications ranging from the local organizational level to decisions on national healthcare policy.
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A standard is a document that provides requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose. We published over 21000 International Standards that can be purchased from the ISO store or from our members. What are the benefits of ISO International Standards? ISO International Standards ensure that products and services are safe, reliable and of good quality.
For business, they are strategic tools that reduce costs by minimizing waste and errors, and increasing productivity. Learn more about the benefits of ISO standards ISO standards in action We also have information about how ISO standards work in the real world. Learn more about ISO standards in action How to find a standard? ISO has over 21000 International Standards covering almost all aspects of technology and business.
ISO 9000 quality management - ISO. The Global Voice of Quality. Knowledge Management and Quality Systems. Article Cobb, Chuck (2000, ASQ) Excel Partnership, Sandy Hook, CT Annual Quality Congress, Indianapolis, IN Vol. 54 No. 0 QICID: 14020 May 2000 pp. 276-288 List $10.00 Member $5.00 This article is available for FREE to ASQ members with the appropriate membership type and/or magazine subscriptions.
Article Abstract [This abstract is based on the author's abstract.] Keywords. Putting Quality in Knowledge Management. Article Wilson, Larry Todd; Asay, Diane (1999, Larry Todd Wilson, Diane Asay) LearnerFirst, Inc., Birmingham, AL Quality Progress Vol. 32 No. 1 QICID: 13362 January 1999 pp. 25-31 This article is available for FREE to ASQ members with the appropriate membership type and/or magazine subscriptions.
If you are signed-in you should be able to download articles you are entitled to receive. The copyright of this article is not held by ASQ. Article Abstract Rapid access to expertise within an organization is a purpose of knowledge management. Keywords Knowledge management (KM),Learning organizations,Information management,Continuous improvement (CI),Employee involvement (EI),Process improvement Browse QIC Articles Chronologically: Previous Article Next Article New Search. The Five Tier Knowledge Management Taxonomy. Knowledge Center. Mallinckrodt Pharmaceuticals A team-based Lean Six Sigma project at Mallinckrodt Pharmaceuticals in St.
Louis, Mo., aimed to reduce equipment cleaning time. Using a variety of quality tools, including process mapping, brainstorming, and root-cause analysis, the team created a new cleaning procedure. Meeting all objectives, the project resulted in significant annual cost savings for the company. Read the executive summary or download Clean Approach Saves Global Pharmaceutical Drug Manufacturer Time, Money (PDF). More case studies The ASQ case study collection contains more than 1,700 examples of quality solutions to real-world problems.