Community Managers Share The Best Apps and Tools For Productivity. This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.
In honor of Community Manager Appreciation Day on Jan. 23, we asked several leaders in community management about the apps and tools they swear by for their social media management. Whether it's filtering through mass amounts of content, managing a project or professionally presenting a company, community managers provide and mediate communications both inside and outside of the business. Fortunately, there are a lot of resources small businesses can utilize for better productivity. Are there other tools or tricks you use to manage a community? Let us know your favorites in the comments. Instead of Marketing, Businesses Should Use Social Media for Customer Support. 30 Useful Social Media Monitoring Tools. If you work in online marketing or social media, you know how difficult it can be to try and be everywhere at once.
Social media monitoring tools can be extremely useful to help brands, companies and individuals keep up with all relevant social media activity. Social Media Monitoring Tools not only helps you to check what people have to say about you or your company brand but they also help you analyze the ROI (return on investment), and the steps you need to take to improve your reputation and make your customers happy. In this article, I have compiled a large list of social media monitoring tools to help you reach your social media goals.