Beginner's Guide to Google Analytics: What to Track. Community Managers Share The Best Apps and Tools For Productivity. This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.
In honor of Community Manager Appreciation Day on Jan. 23, we asked several leaders in community management about the apps and tools they swear by for their social media management. Whether it's filtering through mass amounts of content, managing a project or professionally presenting a company, community managers provide and mediate communications both inside and outside of the business. Fortunately, there are a lot of resources small businesses can utilize for better productivity. Are there other tools or tricks you use to manage a community? Let us know your favorites in the comments.
5 Essential Spreadsheets for Social Media Analytics. Ann Smarty is a search marketer and full-time web entrepreneur.
Ann blogs on search and social media tools. Her newest project, My Blog Guest, is a free platform for guest bloggers and blog owners.