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Women remain outsiders in video game industry. Marleigh Norton was attending a technical lecture on software architecture in video games last year when the presenter, an established game designer in his late 30s, clicked on a PowerPoint slide innocuously entitled “Dialogue Trees in CRPGs.”

Women remain outsiders in video game industry

She found herself staring at a close-up of a voluptuous female buttocks. For Norton, cofounder of and game developer at the Cambridge-based Green Door Labs, the slide and snickers that rippled through the predominantly male audience were reminders of the “boys locker room” mentality that permeates much of the video game business. Continue reading below.

Presenting

Incident Response at Heroku. As a service provider, when things go wrong you try to get them fixed as quickly as possible.

Incident Response at Heroku

In addition to technical troubleshooting, there’s a lot of coordination and communication that needs to happen in resolving issues with systems like Heroku’s. At Heroku we’ve codified our practices around these aspects into an incident response framework. Whether you’re just interested in how incident response works at Heroku, or looking to adopt and apply some of these practices for yourself, we hope you find this inside look helpful.

Incident Response and the Incident Commander Role We describe Heroku’s incident response framework below. When an incident occurs, we follow these steps: Move to a central chat room. Designate IC. By default the IC is the first person to notice the problem, but for significant incidents the role is usually transferred to a dedicated IC. Update public status site. Send out internal sitrep. Assess problem. Mitigate problem. Coordinate response.

Coping

Leadership. Writing for the Reader. Get better data from user studies: 16 interviewing tips. One of my favorite parts of my job is interviewing a huge variety of people about their habits, needs, attitudes, and reactions to designs.

Get better data from user studies: 16 interviewing tips

I like the challenge of quickly getting strangers to talk freely and frankly about themselves, and to try figuring out new designs and products in front of me. User research shouldn’t be like the boring market surveys they read from clipboards in the mall. Great research interviews should be like listening to Terry Gross on Fresh Air — engaging and insightful. That’s what I aim for. Here are some tips and techniques that have helped me get the most out of user interviews. 1. Viral Video Aims to Inspire Girls to Enter Science and Tech Fields.

Errol Morris Captures Parental Hopes, Angst for Unilever's Sustainability Project. The scientific case for office gossip - Quartz. Hyundai Motor has made an “unprecedented decision” among global automotive makers, the Korea Herald reported today—it is eliminating the “cigarette lighter jack” from all its vehicles sold in Korea and replacing it with a USB power point.

The scientific case for office gossip - Quartz

The next step, the paper reported, may be to make this replacement in all the cars it sells globally. Charging a smartphone with the newly-attached USB charger would take one hour, Hyundai said, “seven times faster than when using a separate portable charger.” Untitled. 4 Questions Successful People Always Ask.

Surviving being senior (tech) management. I’ve got a short list of things I tell people they need to do to survive being senior management.

Surviving being senior (tech) management

This list has come up a bunch in the last week talking to different folks. So I’m writing it down so I don’t actually have to remember it. That’s sort of unfortunate because there are some alternate versions that exist in a super-positional state, but I think having it written down outweighs the flexibility. I’m sure the list isn’t especially unique to being senior management but there are a few things that are unique to being senior management, that makes it particularly relevant: it’s a job where your ability to cope with your demons is critical to the success of everyone who works for you.

American men are the worst offenders of free riding in the workplace - Quartz. This originally appeared on LinkedIn.

American men are the worst offenders of free riding in the workplace - Quartz

You can follow Adam Grant here When people come together in groups, there’s usually at least one member who slacks off. Whether you call it shirking or social loafing, it’s a major source of misery, and it prevents teams from achieving their potential. It turns out that the worst offenders are American men. When psychologists Steven Karau and Kipling Williams carefully analyzed 78 different studies of free riding in groups, they found that it was more common among men than women, and in Western than Eastern countries.

A List Of Fallacious Arguments. Butting Heads: Why IT and Business Don’t Get Along. By Aki Iskandar It's nothing personal.

Butting Heads: Why IT and Business Don’t Get Along

But it's getting worse. Published September 2011 Have you ever worked for a company in which the IT department and the business side (that is, non-technical managers and senior staff) actually got along? If you work in IT, the answer will almost inevitably be a resounding "No! " The Problem The tension between the IT and business camps within companies is the result of incompatible life cycles.

For the sake of this discussion, let's begin with working definitions for BLC and SDLC, and an agreement that even companies that are not in the business of selling software still require software to manage their BLC. How To Remember People's Names (Communication Skills) This film will show you the basic tricks to remember someone's name - and what to do when you forget!

How To Remember People's Names (Communication Skills)

A great six step guide to make sure you have no embarrassing situations of forgetting names. Step 1: Repetition, repetition, repetition. When you are first introduced, repeat your new acquaintance's name - three times will cement it in your memory. "Tom, Tom, Tom. "