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Mapa_contenidos. La identidad visual corporativa. Noticias - Todos vemos el mundo de forma distinta. PEN2006-2012. Librojornada1. 2011-10-medicion. Estrategias y Practicas Cualitativas de Investigacion Social. Www.encuentros-multidisciplinares.org/Revistanº16/Rocío Fernandez Ballesteros.pdf. The Psychology of Color. Crisis Communication and Social Media. Crisis Communications and Social Media The rapid evolution of new media often results in the practice of public relations getting ahead of research. The practice of crisis communication is ahead of research in terms of social media. If you look at training seminars and webinars for crisis communication, social media is emerging as a “hot” topic. A basic definition of social media is the use of technology to facilitate interaction and the sharing of information. The current entry does cover research on web sites, Intranet sites, and some discussion of mass notification.

We should start by noting that social media are a useful way to identify warning signs that a crisis is developing. The other side of crisis communications is sending messages during a crisis. So what next?