Marc Bombenon is the chairman and founder of SureCall. He is interested in telecommunications, aviation and mentorship.
Essential Customer Satisfaction Metrics to Track ~ Marc Bombenon. The ultimate objective of any business is to create happy customers.
Happy customers always buy from you in future. Unhappy customers will never buy from you again. So the main goal of any business to generate revenue by keeping their customers happy. Customer satisfaction plays a major role in flourishing and growing your business. The next question that comes to our mind is how to measure the customer satisfaction?
Interaction with Customers The initial stage, which every customer has to cross is to get the solution of their problem. Customer Satisfaction Surveys After selling your brand products to your target customers. Marc Bombenon Photography. Canada’s Most Powerful Women Honoured. Those of us of a certain age will remember the Virginia Slims commercial pronouncing “You’ve come a long way, baby.”
The politically incorrect message-by today’s standards-was par for the course all those years ago. It is heartening that Justin Trudeau’s “Because it’s 2015” statement indicates the 21st century is all about inclusion and collaboration. And collaboration was the resounding theme of the recent Canada’s Most Powerful Women Top 100 Leadership Summit and Awards Presentations held Mar 2 at The Westin. Others in attendance at the event are pictured [on website link]. 5 Wrong Reasons for Becoming an Entrepreneur ~ Marc Bombenon. Setting an ambitious that could differentiate you from the herd of sheep.
May come up with lots of difficulties but surely could result into a better career where you live your own dream that you have wished for your life. Thus, today's Marc Bombenon has tried to come up with 5 wrong reasons that why you should become an entrepreneur, where you will be the boss of your own job. Given below are following points that you can go through to mark your ambition: You want to get rich Business visionaries who end up noticeably rich do as such in light of the fact that they adore what they do. Marc Bombenon & Flying. How to Write Your Own Business Strategy ~ Marc Bombenon - Chairman and Founder SureCall Inc. Whether you run a medium-sized team, lead a big organization or a sole trader in the gig economy, you always need to incorporate business strategy on your side.
Financing, marketing strategy and future growth all require a well-researched and thought out business plan. Now you understand why you need a business plan. Perhaps, you've spent time doing your research, gathering the information you need to create one, it's time to roll up your sleeves and get everything down on paper. Marc Bombenon - Chairman and Founder SureCall Inc. 5 Qualities to Look for in a Mentor. Slide1: 5 Qualities to Look For in a Mentor | Marc Bombenon Slide2: Experience The entire purpose of building a mentor and mentee relationship, is to create a space where the mentee benefits from the mentor’s experience.
Make sure that the mentor you choose has pertinent and appropriate experience, and that their career path or expertise aligns with your career goals. Slide3: Motivational Abilities A mentor should have the ability to teach you how to be better and more productive. Slide4: Network This is HUGELY important. Slide5: Marc Bombenon - Telecom Trends to Watch Out For. To Be an Effective Leader Keep a Leadership Journal ~ Marc Bombenon - Chairman and Founder SureCall Inc. Do you want to be a formidable leader?
Then keep a leadership journal. A part of Marc Bombenon coaching work and most efficacious tools that power up the coaching process is - Leadership Journal. The exercise of leadership is identical to the sports game, you love to play - when you analyze your moves in the playing field you learn - what worked, what didn’t, and fine-tune along the way. Similarly, journaling can improve our stress levels, our health, and feelings of well-being. Benefits. Personal and Corporate Strategic Planning. Accountability in Your Mentorship Relationship. One of the keys to a truly successful mentorship relationship is building a sense of accountability early on.
Establishing accountability from the beginning will help both parties in the mentorship relationship to actively benefit from the exchange. Often times, mentorships end up fizzling out because the mentor provides advice, connections, etc to a protégé who does not understand that they must be an active member of the partnership. Marc Bombenon. Marc Bombenon. “Pirate” Radio Stations & The Age of the Internet The age of the internet has brought forth entirely new ways to consume media.
Between an influx in podcasts, music streaming services, and even radio streaming apps (ie: IHeartRadio), one wouldn’t immediately think that pirate radio stations would be popular, let alone and increasing concern for broadcasters and the Federal Communications Commission. But unlicensed radio stations are steadily increasing and… Read more → Marc Bombenon's AFF skydive! Biography of Marc Bombenon ~ Marc Bombenon. A Mentor, Business advisor and a successful Chairman of Surecall Contact Center Ltd. would be enough to give a clear picture of Marc Bombenon.
With a score of years’ experience in Calgary, Alberta, Canada Marc has been rewarded with Award of excellence for nineteen consecutive years (1996-2014) by the Canadian Call Management Association. On behalf of running 24x7 for all 365 days of a year a prominent call center that is responsible for answering a phone call and reverting back to customer email as quick as possible. His services also include sales order desks, reservation lines, tier one help desk, emergency response and working alone check in lines, after hours business coverage, service dispatch in any type of industry, client care center, warranty processing and much more. Marc in his career has stepped into different industries as Food and Beverage, Telecommunications, Aviation, and Strategic Planning, and has served on boards for private companies and nonprofit organizations.
Marc Bombenon – The Calgary Marketing Blog. Growing a Mentorship Program in Your Office. Why Top Tier Employees Quit by Marc Bombenon. Marc & Desiree Bombenon - MBE Jets at the 13 Annual Bill Brooks Prostate Cancer Benefit 2011. SureCall Canada Inbound / Outbound Call Center Services. Marc Bombenon is the Chairman & Business Advisor of SureCall, based in Calgary, Alberta, Canada.
SureCall is a contact centre that provides help desk, sales support, and customer service support, along with many other services to corporations and business professionals. Outside of SureCall Mr. Bombenon is involved in many activities beyond business. His love for Calgary has driven him to assist a number of “made in Alberta” charity organizations assisting Albertans in need. Marc is a strong supporter of the Alberta Cancer Foundation, the Calgary Food Bank and the Calgary Urban Projects Society.