Are we on the cusp of a fourth industrial revolution?
Many experts seem to think so. In fact, at this week’s Annual Meeting of the New Champions, some even suggested we’re already living through it. “It’s not the next technological revolution – it’s already here,” said Klaus Schwab. As with the three industrial revolutions that came before, this is about more than fancy new technology. The Spinning Jenny of the first industrial revolution didn’t just make it faster and easier to produce textile products – it fundamentally altered the Western world’s social landscape, from one dominated by small, rural craftsmen to one of factory workers and machine manufacture. Similarly, the fourth industrial revolution will transform everything from how we learn, work, live and socialize, to the way we see the world and our role in it. The New Science of Building Great Teams. Artwork: Andy Gilmore, Chromatic, 2010, digital drawing If you were looking for teams to rig for success, a call center would be a good place to start.
The skills required for call center work are easy to identify and hire for. The tasks involved are clear-cut and easy to monitor. Just about every aspect of team performance is easy to measure: number of issues resolved, customer satisfaction, average handling time (AHT, the golden standard of call center efficiency). And the list goes on.
Why, then, did the manager at a major bank’s call center have such trouble figuring out why some of his teams got excellent results, while other, seemingly similar, teams struggled? The truth is quite the opposite. Team Building Activities. Activities To Improve Emotional Intelligence Together. Team Building Activities For Emotional Intelligence The purpose of these team building activities is to grow the emotional intelligence of a team together. If you want to read more about Emotional Intelligence, you can follow this link. And if you want exercises that are related to other topics than EQ, follow this link. 21st Century Icebreakers: 11 Ways To Get To Know Your Students with Technology.
In honor of the start of a new school year, I am sharing one of my popular posts again with you with a couple of new additions!
On Monday I will begin my new job. As I’ve mentioned before, I will be working as a Technology Resource Specialist as well as teaching a couple of classes. As always, I am nervous and excited for the first day of school, and eager to meet a new group of students. As an educator, I often find myself repeating the same icebreakers each year, trying to quickly get to know my students through “Two Truths and a Lie” or a “Getting To Know You” fact sheet.
In an effort to bring my own classroom to the present, I’ve put together a list of 13 icebreakers that use technology and fit with 21st century students: Teambuilding - Cooperative Learning Teambuilding. Team Building Quotes. 10 Proven Ways to Build and Manage Great Teams. No one does anything worthwhile alone, and that's why we all want--scratch that--why we all need--to build great teams.
But is team-building an art or a science? Great question--one I asked Gregory Ciotti, a Customer Champion at HelpScout, a company that provides email support software for SaaS and ecommerce, if he could answer. (Gregory also has a very cool blog.) Here's what Gregory put together: When it comes to assembling, motivating and keeping a great team happy so that they can flourish in your business, the truth is that it's a bit of both.
Team Building Quotes. Workshop formats: World cafe. Not an original notion - but an interesting one.
The World cafe concept has been around a while www.theworldcafe.com. We use this technique often in our workshops (dial-e.net), and at a recent event UTS (University of Technology Sydney) it attracted some interesting comments - so perhaps worth a reminder. You've done some input, you have some group tasks defined and the groups are all working away. Then there is the dreaded plenary, you've allowed 5 minutes for each group to feedback on their deliberations - but the second group goes on for ages and by the time you get to the sixth round of feedback people feel they have nothing to add. In this workshop model (there are lots of variations) 7 groups of 4 each worked away on the task we had assigned them for 15 minutes, supported by a single sheet of A4 on which to record their comments (having white paper tablecloths and lots of pens works even better). The variations are part of the fun, but it can work well with 16 or 160 ! The World Cafe.
How to identify the purpose and outcomes for your workshop or meeting. Using the 'POP' tool is a simple and effective way to gain clarity around your workshop or meeting design.
The three core elements of the tool are: Purpose – The overall aim of the workshop Outcomes – The results that need to be achieved Process - The activities you'll use to get there Purpose In workshop design, the temptation is often to come up with innovative and exciting ways to run the workshop. If you see this happening, apply the brakes firmly and take a ‘time out.' Team Building. Índice del Cuestionario de Estilos de Aprendizaje.