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Web.AppStorm | Web Applications Reviewed, Rounded Up & Explained Did support take up more time of your year than you’d like to admit? Then perhaps it’s time for something better. Bluetrait, our sponsor this week, is the simple help desk tool you need — and if you happen to be a seller on Envato’s marketplaces, it’s the support tool designed specifically for you. Bluetrait’s a simple online help desk tool that has all the features you need to give your customers the best support possible. You can create canned responses, email notificaitons, custom priorities and statuses, and more to help you keep on top of your support requests, and can tie it into your email account to it’ll automatically turn emails into suppor tickets. You’ll be able to reply with a rich email editor in the app that has full HTML support, and can easily file away tickets or find them again later.

Web.AppStorm | Web Applications Reviewed, Rounded Up & Explained