Définitions

TwitterFacebook
Get flash to fully experience Pearltrees

Community Manager Responsibilities and Goals | Connie Bensen

http://conniebensen.com/2009/02/28/community-manager-responsibilities-and-goals/#comments One of the most visited articles on my blog is a list that I posted in July of 2008 of Responsibilities and Goals for a Community Manager. This was what I envisioned the role to be in 2007. It has been referenced many times and is linked from Wikipedia’s definition of ‘ Online Community Manager’. Coordinate the efforts of evangelists, forum moderators, & advocates so that affected Company projects are executed efficiently & in a timely manner. Advocate for the customer’s needs but balance that with the needs of the company & diplomatically communicate that to both customers & Company
http://blaisegv.com/community-manager-careers/a-day-in-the-life-of-an-online-community-manager-or-head-of-community/

A Day in the Life of an Online Community Manager | Community Man

Recently, I’ve been practising my French and involving myself in French discussions on Twitter about the definition of a Community Manager. It seems that the role is only just starting to be discovered in France. Unfortunately it’s still something employers are reserving for interns and work experience placements, but hopefully that will change soon. Anyway, one of the questions that come up a lot is “What is a Social Media Community Manager? And just what it is that you do all day??” People realise that it can’t be as simple as sharing virtual cake and tea and chitchatting all day, but struggle to see what else we could be doing with ourselves.

Les 10 métiers du métier de community manager | Consultant Webmarketing

Ce qui est passionnant dans le métier de community manager, c’est qu’il regroupe en fait plein de métiers, qui s’alternent au fur et à mesure de la journée, de la semaine ou même de la mission. Et c’est pour cela que c’est un vrai métier, et pas un simple métier à la mode dont le job est à donner à un stagiaire laissé seul à lui-même. Et pour résumer, cela nous donne une belle liste de verbes qui qualifient ce que ça représente. Une liste à consulter pour ceux qui pensent encore que ce n’est qu’une mode. Animer C’est finalement le centre du métier. http://www.yeca.pro/240-les-10-metiers-du-metier-de-community-manager.html

Community Strategist Role | Connie Bensen

http://conniebensen.com/2010/10/14/community-strategist-role/ The online community manager position has become mainstream. Many have referenced my outline for the Responsibilities and Goals for a Community Manager . I have been evolving that definition since 2007 and it remains my most read post. But the concept of having one person doing all things social is limiting.