Holiday representative job profile. A holiday representative is responsible for looking after groups of clients on package holidays at resorts.
The main priority is to ensure that clients enjoy their holiday and that everything runs as smoothly as possible for them. As the public face of the tour operator, the holiday representative must create an excellent first impression and continue to provide outstanding customer service to clients throughout the duration of their stay. The role involves holding welcome meetings, handling complaints and resolving problems as they arise. Holiday representatives are often also responsible for selling resort excursions and additional services, such as car hire. Responsibilities Duties may vary according to the tour operator you work for and the role and type of representative work you do (e.g. customer service, family, children's or club representatives) but will typically include some or all of the following: Salary Income figures are intended as a guide only.
Employee benefits Working hours. Tour/holiday representative: job description. What does a holiday rep do?
Tourist guide Job Information. Page Content Tourist guide HoursVariableStarting salaryVariable Tourist guides show visitors around places of interest, such as towns and cities, historic buildings, gardens, religious sites or museums and art galleries.
You will need excellent communication skills in this job. You will also need to have a good memory for facts, figures and events. There aren't any specific entry requirements to get into this work, but many employers would ask for GCSE passes, particularly in English and maths. WorkDesc Work activities As a tourist guide you could: work in one place such as a castle or historic houseaccompany groups on day tours to a number of interesting places or sites. Courier/tour guide: job description. What do couriers and tour guides do?
Typical employers | Qualifications and training | Key skills Couriers are employed by tour and coach operators or work on a freelance or consultant basis. It is their responsibility to ensure that a holiday runs smoothly and meets all of its promises. This includes: Tourism officer job profile. Tourism officers/destination managers develop and promote tourism in order to attract visitors and generate significant economic benefits for a particular region or site.
They may work for local authorities, but are now increasingly employed within public/private destination management organisations, public agencies or partnerships. The role is varied and may include many different types of work. Key areas include marketing, visitor management and the development of tourism products, services and facilities. Depending on the level it may involve strategic planning, particularly in local authorities. Economic development or urban and rural regeneration is also an increasingly common part of a tourism role, and tourism officers, therefore, usually work closely with residents and businesses in a local community in order to support the local economy.
Responsibilities As well as maintaining visitor services, tourism officers are usually involved in strategic planning and development. Salary. Tourism officer: job description. Tourist information centre manager job profile. If you're looking for a dynamic role that involves customer interaction and use of your multi-tasking skills, this could be the job for you Tourist information centre (TIC) managers oversee services that provide information and advice on what to see and do in a particular city, town, area or country.
Work involves booking accommodation, making reservations, selling related gifts and souvenirs, running special events and generating marketing opportunities. Management duties will also need to be covered, such as the daily running of the centre, networking and staff management and recruitment. To be successful, you must have the ability to forward plan and predict what the public wants.
This can be a dynamic and rewarding area of work but it may also be very demanding and involve long hours for relatively low pay. Tourist information manager: job description. What does a tourist information centre manager do?
Typical Employers | Qualifications and training | Key skills The work may include supervising staff, preparing publicity materials and displays, answering queries from the public, administering accommodation services, selling souvenirs and taking bookings. Other tasks include: Travel agency manager job profile. Travel agency managers work in retail travel outlets which promote and sell holidays and travel related products.
Travel agencies range from small independent businesses to large chains. Some specialise in business travel while others have detailed knowledge of specific locations or travel products. Responsibilities for managers vary depending on the size of the organisation and the customer base, but will usually include: sales development;staff and financial management;daily operational management. Travel agent: job description. What does a travel agent do?
Typical employers | Qualifications and training | Key skills A travel agents role is to help people plan, choose and arrange their holiday. They will usually work to a budget, set out by whoever is planning the holiday. Travel agent Job Information. Page Content Travel agent Hours35-40 per weekStarting salary£13,000 + per year Travel agents book business and leisure travel for customers.
As a travel agent you will sell holiday packages and give travel advice. Your role is to make travel planning easier, and to make sure your customers have the best trip possible. For this role you’ll need to be well organised and have an eye for detail. To get started as a travel agent, it may be useful if you have GCSEs in subjects like English and maths. WorkDesc. Tour operator: job description. What does a tour operator do? Typical employers | Qualifications and training | Key skills Responsibilities of the job vary according to the time of year and size of employer, but generally include: deciding how many holidays to sell each season and the resorts/countries to use visiting resorts to ascertain accommodation quality and suitability liaising with coach operators, airlines, hoteliers and resort reps agreeing service levels, contracts and costs confirming customer names with airlines/hotels collecting, evaluating and responding (as appropriate) to customer feedback using market research information to guide decisions producing brochures and internet-based information providing pricing information marketing holidays to clients via travel agents, websites, brochures and television advertising handling bookings, invoicing and issuing of tickets predicting profits or number of bookings Typical employers of tour operators.
Visitor attraction general manager Job Information. Page Content Visitor attraction general manager Hours40 per weekStarting salary£22,000+ per year As a visitor attraction general manager your job will be to maximise the number of people coming through the gates and to make sure they all have an enjoyable time. EventManagementLeisureHospitalityTourism Tourism. F3 WorkinginTravelandTourism. Public sector. Careers That Move - Passenger Transport Careers. Hospitality & Tourism Essentials. Travel & Tourism Careers. TourismInsights. Institute of Travel & Tourism. People 1st. Leisure, sport and tourism. Society of Event Organisers.