background preloader

Callbox Case Studies

Facebook Twitter

We customize our services to meet the specific needs of our clients.
Get an idea of how we meet our client’s outsourcing requirements.

Giant Software Company Finds Callbox at the End of Quest for Sustainable Marketing Solution - B2B Lead Generation Company Malaysia. The Client The Client is a well-known software manufacturer with 60 offices in 23 countries and a worldwide customer base of more than 100,000.

Giant Software Company Finds Callbox at the End of Quest for Sustainable Marketing Solution - B2B Lead Generation Company Malaysia

Since its founding in 1987, it has developed, manufactured, and supported software products used by IT professionals for application management, database management, virtualization, cloud automation, and back-up and recovery solutions. In 2011, The Client was recognized as a leader in Gartner’s Magic Quadrant for Application Performance Monitoring. The Challenge The Client has an impressive line of software products and a proficient in-house team whose expertise is making sales presentations. The Client partnered with Callbox to set up an outbound telemarketing campaign with the following goals:

Turning Targets to Sales-Ready Leads with a 50% Shorter Lead Nurturing Cycle - B2B Lead Generation Company Malaysia. Callbox Multi-touch Multi-Channel Approach: Turning Targets to Sales-Ready Leads With a 50% Shorter Lead Nurturing Cycle A Callbox Multi-touch Multi-channel Campaign is essentially a Comprehensive Marketing Funnel designed to unearth opportunities from an initial list of prospects compiled from basic target demographics, and deliver them to a client as qualified, pitch-ready, warmed-up sales leads.

Turning Targets to Sales-Ready Leads with a 50% Shorter Lead Nurturing Cycle - B2B Lead Generation Company Malaysia

The Callbox method combines the efficacy of highly-personalized traditional marketing communication with the intelligent efficiency of automation. In our years of experience, we have found that touches via phone and email remain to be most effective at establishing connections in the B2B world. Data from various campaigns also clearly suggests the importance of timing. This case study traces the success of a B2B client from effective utilization of Callbox’s Lead Generation and Lead Nurturing technology. Leading Global Facilities Management Company Adopts Telemarketing after First Campaign with Callbox - B2B Lead Generation Company Malaysia.

The Client The Client is an Australia-based privately-owned facilities management company with corporate headquarters in Saginaw, Michigan and Chicago, Illinois.

Leading Global Facilities Management Company Adopts Telemarketing after First Campaign with Callbox - B2B Lead Generation Company Malaysia

It provides integrated facilities management services including mechanical, electrical, fire service, hydraulic, janitorial services, landscaping, and pest control. As of 2014, the Client’s main company operates in six countries including the US, Canada, Australia, South Korea, India, and China, servicing over 300 million square feet of municipalities, schools, stadiums, offices, and various industrial and non-industrial facilities. The Challenge For many years, the Client had been relying on occasional email and inbound marketing efforts to generate sales opportunities. So, when the opportunity came up to evaluate other options for future growth, the Client knew their lead generation strategy had to change. Integrated Campaign for UK's Leading Workflow Automation Solution - B2B Lead Generation Company Malaysia. The Client The Client is a leading provider of enterprise workflow applications software and automation solutions that help increase efficiency and simplify business processes through process-driven applications.

Integrated Campaign for UK's Leading Workflow Automation Solution - B2B Lead Generation Company Malaysia

Based in London, UK, the Client serves a stable of more than 1500 corporate clients in 40 countries, with over 1 million users worldwide. The Challenge The Client was seeking to drive attendees to its Microsoft SharePoint Seminar in London. Its immediate goal was to produce high quality sign-ups. Callbox Dishes Out The Leads - B2B Lead Generation Company Malaysia. The Client The Client is one of the premier retailers of Dish Network, the United States’ lowest priced all digital satellite provider.

Callbox Dishes Out The Leads - B2B Lead Generation Company Malaysia

Callbox Delivers Qualified Leads for Workforce Management Solutions Expert - B2B Lead Generation Company Malaysia. The Client The Client specializes in empowering project workforce locally, and provides visibility globally.

Callbox Delivers Qualified Leads for Workforce Management Solutions Expert - B2B Lead Generation Company Malaysia

They make it possible to manage project workforce in real-time, eliminating the spreadsheets and custom-built applications enterprises use to fill the gaps caused by disconnected systems. Their project workforce management helps streamline project management, optimize resource utilization and precisely account for costs and revenue across projects and workforce. Callbox: Bridge to Global Market for Improved Code Review Tool - B2B Lead Generation Company Malaysia. The Client Industry: Software Location: United Kingdom Headquarters: United Kingdom The Client is a group of Business Intelligence, Data Warehousing and Data Integration experts, providing consulting and implementation solutions to numerous enterprise clients in the areas of Data Architecture, Data Modelling and ETL.

Callbox: Bridge to Global Market for Improved Code Review Tool - B2B Lead Generation Company Malaysia

They also provide consulting services relating to Reporting, Development, Modularized Solutions and Change Management. Callbox: Successful Partnership with IT Heavyweight - B2B Lead Generation Company Malaysia. The Client The Client is a progressive internet and information technology company whose aim is to provide customers with the best range of products at the most competitive price.

Callbox: Successful Partnership with IT Heavyweight - B2B Lead Generation Company Malaysia

They offer domain name registration, web hosting, computer hardware, web design, computer networks and many more products to a large and diverse client base. They have clients from Global Fortune 50 companies to home users each getting the product and support they need to run their businesses. The Client also offers telecom services and SEO (search engine optimization).

Their general offices are based in Dublin, Ireland. Rock Solid Leads for AU and NZ’s Top Technology Consulting Firm - B2B Lead Generation Company Malaysia. The Client The Client is the largest independent Oracle, PeopleSoft and JD Edwards consulting organization in Australia and New Zealand as well as the largest Oracle, PeopleSoft, JD Edwards and Microsoft SQL Server support organization in Australia and New Zealand.

Rock Solid Leads for AU and NZ’s Top Technology Consulting Firm - B2B Lead Generation Company Malaysia

The Client is a specialized technology consulting organization focused on building and supporting long-term relationships with enterprise and government customers. The Client is an Oracle Certified Advantage Partner, the highest level of partnership with Oracle, only achieved by a few companies globally. They provide a complete service continuum of Oracle, PeopleSoft, JD Edwards and SQL Server including: sales, planning, design, implementation, project management and support. Their offices are based in Australia and New Zealand and their support centre services a large diverse client-base located across five countries. The Challenges. Singaporean Research and Consulting Company Strides into US Market with Callbox - B2B Lead Generation Company Malaysia.

The Client The Client is a leading provider of research-based, go-to-market intelligence and business consulting services supporting expansion into emerging markets across Asia-Pacific, Europe, Latin America, and the Middle East.

Singaporean Research and Consulting Company Strides into US Market with Callbox - B2B Lead Generation Company Malaysia

It has worked with over 50 Global Fortune 1000 companies in solving market growth and entry problems, and has supported export promotion, Foreign Direct Investment attraction, and policy formulation programs of various government agencies in 15 countries. Software Company Favors Callbox Sales Leads Over Own Contact List - B2B Lead Generation Company Malaysia. The Client The Client is a Microsoft Certified Business Partner providing global services for industry-specific implementation of Microsoft Dynamics. A Microsoft’s Eastern Region Competency Awardee, the Client is an authorized reseller of Microsoft Dynamics AX “Axapta”, Microsoft Dynamics GP “Great Plains”, and dynamics CRM. The Challenge Before engaging Callbox, the Client had difficulty generating a sufficient number of leads for its inside sales team due to a saturated contact list, limited market area, and changing lead qualification requirements.

With its priorities on selling, the Client needed a reliable lead generation partner to fill the gaps that were emerging in its sales pipeline with sales-ready leads, so that its inside sales team could focus on converting those leads into sales, instead of spending its limited time prospecting. The Callbox Solution. Australian Software Vendor Taps Callbox to Fast-track Sales in Asia-Pacific - B2B Lead Generation Company Malaysia. The Client The Client is a well-known software company in Australia which develops and distributes practice management and tracking software for large companies. Its clients include Ingram Micro, The University of Sydney, Accenture, CitiStreet, and Acumen Alliance.

The Challenge The Client has excellent brand recognition in Australia and its products have strong market potential. However, it had difficulty penetrating foreign markets often dominated by large global competitors. To boost its capability to compete squarely in the international market, the Client looked for an appointment setting company to carry out its objectives methodically: To educate prospects on the benefits of practice management softwareTo schedule product demos with interested prospects This campaign required technically sound telemarketers with firsthand experience in selling software systems. The Callbox Solution Following a campaign brief, Callbox set up an outbound telemarketing team. World-class Branding Consultancy Gets Marketing Boost with Callbox - B2B Lead Generation Company Malaysia.

The Client The Client is the world’s largest brand consultancy with a network of 33 offices in 27 countries. Over the past 40 years, it has created and managed branding campaigns for some of the world’s most recognized brands including BMW, P&G, and McDonalds. The Challenge Part of the Client’s marketing strategy is conducting a series of events each year. One of those events was a free seminar workshop held in Singapore and Thailand, aimed at introducing its branding solutions to potential customers. To identify target contacts and send out email invites.To qualify prospects based on the Client’s pre-defined criteria.

Quantifying Lead Generation Success for World-Class Data Solutions Provider - B2B Lead Generation Company Malaysia. The Client The Client is a global leader in data backup, data recovery, and archiving solutions. Based in Singapore, it provides expert advice and integrated solutions for reliable and cost-effective data storage management to customers worldwide. The Challenge The Client hired a lead generation provider but needed additional support for other marketing initiatives. It looked for a reliable telemarketing partner with significant regional experience and resources in order to: Cold call to invite participants to its open house events in AustraliaProfile its database and generate market feedback to improve its sales lead generation campaign. Callbox Passes Diagnostic Test with Flying Colors - B2B Lead Generation Company Malaysia.

The Client Incorporated in 2002, The Client is a National O.E.M. and distributor of in-vitro diagnostic products, selling 2 million drug tests annually and growing into one of the largest distributors of rapid on-site drug tests in the United States. The Client’s goal is to help its target market maintain drug-free environments for its constituencies (employees, staff, clients, members, contractors, or students.) They carry a large inventory of products including the following drug testing kits: all-In-one kit/cups, quick-dip kits, pipette tests, and oral kits. The Client also carries test kits measuring breath alcohol levels, saliva alcohol levels, nicotine levels, and adulterants. Its target market includes: Laboratory and collection sitesStaffing and temporary agenciesSecurity agenciesRehabilitation centersProbationOccupational healthBehavioral health The Client is based in California and markets its products nationwide including Hawaii.

Bridging the Offshoring Gap: Genuine Interest and the Need for Education - B2B Lead Generation Company Malaysia. Upstart Storage Company Beats Launching Turnout Target in a Flash - B2B Lead Generation Company Malaysia. IT Firm Uses Callbox to Divide and Conquer Market - B2B Lead Generation Company Malaysia. Callbox: Instrumental to Manufacturer’s Marketing Success - B2B Lead Generation Company Malaysia. Callbox: Providing Sales Support to One of the Largest Business Software Companies - B2B Lead Generation Company Malaysia.

Leading Online Company Profits with Live Phone Operators - B2B Lead Generation Company Malaysia. Upstart Storage Company Beats Launching Turnout Target in a Flash - B2B Lead Generation Company Malaysia. Singaporean Research and Consulting Company Strides into US Market with Callbox - B2B Lead Generation Company Malaysia. Singaporean Research and Consulting Company Strides into US Market with Callbox - B2B Lead Generation Company Malaysia. Australia's Leading Technology Broker Captures More Leads with Callbox - B2B Lead Generation Company Malaysia. The Client The Client is a certified Microsoft Partner, and Australia’s leading technology broker and retailer of a wide range of brand name technology products. It operates an online store serving a wide client base composed of corporate organizations, academic institutions, government sectors, and resellers throughout the country.

The Challenge The Client was seeking an outbound telemarketing partner to promote its IT products and generate leads for its inside sales team. Highly technical in nature, the Client required domain expertise to handle inquiries confidently, and the ability to capture and communicate the technical details of each call. When Less is More: How to Make Prospects Buy From You. Callbox Passes Diagnostic Test with Flying Colors - B2B Lead Generation Company Malaysia. Callbox Revs Up Tax Consulting Firm’s Sales Efforts - B2B Lead Generation Company Malaysia. Callbox Telemarketing Boosts Online Advertising - B2B Lead Generation Company Malaysia. Giant Software Company Finds Callbox at the End of Quest for Sustainable Marketing Solution - B2B Lead Generation Company Malaysia.

Software Company Favors Callbox Sales Leads Over Own Contact List - B2B Lead Generation Company Malaysia. Callbox Solves Software Company’s Marketing Conundrum - B2B Lead Generation Company Malaysia.