background preloader

BPM

Facebook Twitter

Look to IT for Process Innovation? - Brad Power. Six Ways BPM Can Improve Supply Chain Management. Posted March 15, 2012 By Jennifer SchiffFeedback Experts from IBM and OpenText Business Process Solutions discuss how business process management (BPM) solutions can help organizations better manage their supply chains. As supply chains continue to expand and become more complex, organizations need better ways to manage their network of partners and providers. An increasingly popular way of gaining better visibility into the supply chain is by adding a business process management (BPM) solution to the mix. How can adding a BPM system help improve supply chain management (SCM)? Enterprise Apps Today spoke with BPM experts at IBM and OpenText Business Process Solutions to find out. Herewith, six ways that BPM can help improve your supply chain management: BPM can increase visibility across suppliers and partners.

BPM can improve communication with your trading partners. BPM can help with logistics. BPM systems can scale – and be modified – to meet your supply chain challenges. Five Mistakes That Can Wreck Your BPM Project. Posted March 8, 2012 By Ann AllFeedback Noting that business process management initiatives can be "fraught with challenges," Gartner cautions companies to avoid five common BPM pitfalls.

Enterprise Apps Today recently published an article discussing why it makes sense to take a process-centric approach to CRM. In a nutshell, companies hope business process management software can help tame some of their complex customer-facing processes and also automate – or at least standardize – their routine processes so employees can devote more of their time to the interactions that require human intervention. Yet BPM initiatives are often "fraught with challenges due to the scale and breadth of skills, attributes and tools needed to be successful," according to Gartner.

Challenges encompass organizational change, measurement systems, communications, business analysis, improvement methodologies and vendor selection. View the complete slideshow Five Business Process Management Pitfalls to Avoid. Taking the pulse of BPM in the cloud. Why Taking Process-centric Approach to CRM Makes Sense. Posted March 5, 2012 By Herman MehlingFeedback Companies look to BPM software to help tame some of their complex customer-facing processes. Business process management (BPM) used to be strictly a back-office affair. That's no longer true.

As with many technologies and IT practices, BPM has become part of the integration or attempted integration of various IT functions. One of the most interesting trends in BPM is its cross-pollination with customer-facing processes, notably CRM. At the core of this trend is a strong desire by organizations, especially in service industries, to domesticate their “invisible” processes that touch customers, said William Band, an analyst at Forrester Research.

Instead of deploying slow-to-change, packaged applications or building difficult-to-change custom solutions, leading organizations are embracing methodologies supported by process-centric IT platforms, Band explained. BPM + CRM = Improved Customer Experience He said. Some Vendors to Consider. The Seven Tenets of Process Management by Michelle Cowan & Jeff Varney. For many businesses, BPM ranks as a top priority for 2012. Greater Healthcare Payer Efficiency Through Process Intelligence and Workforce Analytics. New regulatory mandates have placed extreme pressure on healthcare insurance payers to reduce administrative costs and operate more efficiently. Reducing costs in administrative roles is challenging because it is difficult to "see" in a digital workspace what the workforce is doing, how efficiently they are doing it, and whether there is a "better" way to accomplish the task.

This challenge is compounded as workers traverse different applications, systems, and even user log-in IDs to accomplish their work. Conceptually, the keys to successfully reducing administrative costs are simple: improve the process to eliminate work, reduce errors and improve the productivity of remaining workers. However, improving process requires visibility into the detailed effort and steps of how work is actually accomplished within current systems.

In a claims center, an executive can see which claims pend by any attribute, including type, provider, or member. . - Fewer claims processors More Insights. Process Mining or Automated Process Discovery? — Flux Capacitor. It’s useful to have a shared terminology to avoid misunderstandings. During a recent discussion in the BPTrends Discussion Group at LinkedIn the terminology discussion about process mining has resurfaced. In Wil’s book as well as in the process mining literature, the following picture (see below) is used to illustrate the scope of process mining technology. There is a classification that distinguishes techniques that, based on event logs, discover and visualize process models (discovery),compare a pre-defined or ideal process to the actual process (conformance), andenrich discovered or existing models by additional information such as performance, cost, probabilities, or social structures (enhancement) So, the basic idea of process mining is to extract knowledge from event logs recorded by an information system.

The problem is that different terms are used to describe log-based process analysis technology. First version Second version Third version Where does that leave us? OpenRules Business Decision Management System. Laura - Tanner - OpenSpan - BrainStormCentral.org. Human Centric Business Process Management Suite - Review, Pricing, Comparison, Demo & Trial. Key Features of Human Centric Business Process Management Suite Human Centric BPMDesigned for the Business UserFlexible Delivery Options (SaaS or Installed on Premises) Drag and Drop EnvironmentIntegrated Web-Based Development Environmnet Overview of Human Centric Business Process Management Suite Interneer is a leader in human-centric Business Process Management (BPM) solutions.

Read full description for Human Centric Business Process Management Suite ↓ Interneer Intellect, is a browser-based integrated suite of products comprising all components required for a comprehensive Business Process Management solution. An intuitive user interface portal making it easy for business, IT, analysts and end users to collaborate, execute and improve business processes. Specifications Human Centric Business Process Management Suite Pricing Pricing model: One-time Licence, SubscriptionFree Trial: Available Priced per license according to SaaS or Installed on Premise Deployment options Benefits. RunMyProcess - Workflow Builder - Review, Pricing, Comparison, Demo & Trial. Key Features of Fujitsu RunMyProcess Graphical BPM-based process designRapid application development in the CloudOne-click deployment Extensive library of 2,400 connectors to 3rd-party SaaS appsComplete Google Apps Integration Simple dashboard and report creationDesign tool box and css support for user interface creationGoogle Single sign-on (SSO) SAML v2, adapted for centralizedDrag and drop tools for designing web interface and process Screenshots Click image for larger version Overview of Fujitsu RunMyProcess The Fujitsu RunMyProcess platform makes use of business process management (BPM) concepts to provide a unique mix of structured workflows, integration and agility helping customers from all around the world meet their evolving business needs.

On April 2013, Fujitsu announced that it has finalized a contract with RunMyProcess to acquire all shares of the company. Read full description for Fujitsu RunMyProcess ↓ Specifications Fujitsu RunMyProcess Pricing Benefits Some customer examples: Business Process Management Software (BPM), Workflow, Process Automation. Reports ::Research: IT Process Automation. Www.cs.ucl.ac.uk/staff/ucacwxe/lectures/3C05-02-03/aswe21-essay.pdf. BPM-CON Explores BPM as ‘Command and Control’ for Profits and Decision Making on Nov. 17. On November 17, IDN will present the next in its ongoing series of online conferences for BPM (business process management).

The theme for the upcoming BPM-CON conference is Using BPM as Command and Control for Improving Profits and Decision Making. by Tags: business process management, BPM, events, architecture, The next BPM-CON multi-vendor online conference will be held on Thursday, November 17. At BPM-CON, leading BPM experts discuss the benefits of combining today’s powerful BPM solutions, which combine traditional business processes, with events, alerts, unstructured data and other resources.

Learn More or Register for BPM-CON, available online for free, November 17. BPM-CON’s topics will include: “BPM-CON has a strong reputation among IT and business stakeholders.” Tom Donoghue Integration Developer News Publisher (BPM-CON producer) The BPM-CON online series is unique among BPM events as it presents content useful to both IT and business decision makers, including: back. Gartner Finds BPM Spending Set To Rise Significantly; Sees Market Shifts. Worldwide, businesses will spend significantly more on business process management (BPM) projects in 2011, according to a global survey by Gartner Inc. Ramp-up in BPM investment are being fueled by “return-to-growth” strategies at many companies, according to the Gartner analyst who managed the study. by Tom Donoghue Tags: bpm, business process management, Gartner, IT spending, The survey respondents were optimistic about spending on BPM, with 54% telling Gartner they plan to boost BPM spending by at least 5 percent, and nearly 20% planning to increase their BPM budgets by more than 10% -- in 2011 alone, according to Teresa Jones, principal research analyst at Gartner.

Responses differed significantly worldwide regarding the average initial investment in a BPM project within their organizations, Jones noted. Despite the bullish outlook for BPM, Gartner’s survey found prospective customers looking for tactical and cost-efficient solutions rather than full enterprise-wide BPM suites. Back. BPM in 2011: Virtusa, Progress Team Up for RPM Education, Engagements. IT services firm Virtusa Corp. is teaming with Progress Software to launch a new service aimed at helping clients extend business process management (BPM) to deliver support for real-time control and visibility into operations.

The Virtusa RPM Test Drive is based on Progress’ Responsive Process Management technologies. by Vance McCarthy Tags: business process management, BPM, RPM, Progress Software, Virtusa, G2000 IT services firm Virtusa Corp. is teaming with Progress Software to launch a new service aimed at helping clients extend BPM to support real-time control and visibility into operations. The new Virtusa RPM Test Drive is based on it’s long-time BPM Test Drive program, now optimized for Progress’ RPM (Responsive Process Management) process optimization and management technologies. Virtusa’s RPM Test Drive is a three-week customer engagement designed to bring these benefits to BPM/RPM adopters: back. 6 (+1) ways to design around the user. Starter Kit for Business Process Management Presentation.

BPM Media & Blogs

BPM Groups & Associations. Architecture Considerations | Business Process Management. BPM Architecture Considerations Introduction This paper outlines three sets of key architecture considerations required for a successful configuration of an enterprise Business Process Management (BPM) implementation and deployment. These considerations are: Deployment EnvironmentsArchitecture OptionsHardware and Database Sizing In addition to architecture considerations, another important success criteria for BPM implantations is ensuring the organization’s IT group be involved in the early stages of the BPM tool selection process.

This is due to the fact that many decisions made and issues uncovered in early stages will have long-term consequences and will be much more difficult to resolve after the BPM tool has already been selected. I. Although this issue may seem obvious for any software deployment, it is important nonetheless to address how the BPM architecture will be configured in order to get out of the way any preconceived ideas. II. III. Object Management Group. Business Process Management (BPM) - Conferences & Events. How Agile is your Enterprise? Only the most agile enterprise stands a chance in today's constantly-changing business environment.

Many are struggling, even more are falling behind. BPMInstitute.org's BrainStorm Events give practitioners like you the knowledgebase and real-world skills to implement continuous process improvement with business process management. Every day more and more companies are adopting our approaches and proven methodologies for process improvement. Make plans to join us at the next BrainStorm Event for an unbiased source of education and insight from the leading experts in the business process management field. More than "Just Another" Conference Other conferences treat education and training as a sidebar to be carried out in mini-lectures lasting an hour or less. But the days of tradeshows and conferences are over. Two Flavors of Education At BPMInstitute.org, every BrainStorm Event includes: The Process Imperative | Business Process Management. Situational Applications Provisioning and the Cloud Everyone’s Having Cloudy Thoughts! The economic turmoil, globalization and the changes in the New World Order means that organizations cannot afford to waste time, human and financial resources on processes that can rapidly and easily be automated and managed.

Businesses need to transform themselves into agile operations capable of turning a constantly changing business environment into opportunities. Process innovation and speed of change are the key opportunities for competitive differentiation moving forwards. Unfortunately the IT organization, responsible for facilitating changes demanded by the business, often falls short of being able to do just that. So it is inevitable the Businesses leaders are looking for new ways to use computing power to meet their needs and fortuitously two trends are beginning coalesce to provide a new way of delivering applications as services; These two are: 1. The Cloud. Why is This Approach Different? 1.