Telephone Business Conversation Role-Play. Telephoning is an important part of doing business in English.
Telephone conversations, especially business telephone conversations, follow certain patterns: Someone answers the phone and asks if they can help.The caller makes a request—either to be connected to someone or for information.The caller is connected, given information or told that they are not in the office at the moment.If the person who is requested is not in the office, the caller is asked to leave a message.The caller leaves a message or asks other questions.The phone call finishes.
Learning English. Negotiations: Challenge. English conversation phrases and expressions for speaking practice. English-learning resources by type - role-play exercises. Meeting People and Socialising. Roleplays & drama games for ESL teachers. ROLEPLAYS-ESL speaking activities: communicative activities for oral fluency.
These speaking activities include ESL role-plays (roleplays), Find someone who... speaking activities, information gap activities, examination rubrics for ESL oral tests, and discussion questions.
Most of these are ESL speaking activities that I've created, used, and liked. Brazilian & American cultural difference - a roleplay in which a cultural misunderstanding must be overcome in order for the speakers' relationship to move forward. Intercultural communication conflict resolution - a roleplay for introducing and practicing the 4 cross cultural conflict resolution steps. Personal questions - students practice conflict resolution when one asks questions that are considered personal in the other's culture.