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10 Amazing Apps That Your Small Business Needs for Great Customer Service. Forget the old days of huge customer service operations.

10 Amazing Apps That Your Small Business Needs for Great Customer Service

These ten technological innovations are empowering even the smallest businesses with the highest quality customer service tools. Check out these game-changing small business apps worthy of being explored in online MBA programs at the best universities. Grasshopper Grasshopper is a virtual switchboard for small businesses. Employees collaborate from anywhere. Zendesk Zendesk is very popular because it empowers small businesses to offer great multichannel customer service 24/7 via email, Web, social, phone, chat and now Facebook Messenger.

Desk Desk by Salesforce provides customer service support for small businesses, as well as performance tracking and measures. 8 Ideas to Jumpstart Your Content Creation. Content marketing is a powerful marketing tool that companies are using to attract prospects and generate leads online.

8 Ideas to Jumpstart Your Content Creation

But in spite of its growing popularity, producing enough quality content remains an ongoing challenge for marketers and business owners alike. Marketers are well aware that their websites need a steady influx of fresh, quality content to keep the visitors coming and the search engines happy. Content is after all the heart and soul of any successful lead generation, inbound marketing, SEO or social media strategy.

But producing magnetic content, and enough of it, is much easier said than done. How to Overcome the Top 3 B2B Content Marketing Challenges in 2014. Content marketing continues to dominate more of B2B marketing strategies and budgets everywhere.

How to Overcome the Top 3 B2B Content Marketing Challenges in 2014

But while adoption of content marketing is on the rise and confidence in its effectiveness is growing, B2B marketers still face some major ongoing challenges. In October, the Content Marketing Institute and MarketingProfs released their fourth annual B2B Content Marketing: 2014 Benchmarks, Budgets, and Trends—North America report. Included in the report is a list of twelve content marketing challenges that B2B marketers face. In this post, we’ll address the top three major B2B content marketing challenges and share a few ideas on how to overcome them. Challenge #1: Lack of Time. How to Decide Which Content to Sell and What to Give Away for Free.

Webinar Marketing: 15 Steps to Revenue Generating Webinars. Oli and Ryan in our “studio” for one of our first Unwebinars.

Webinar Marketing: 15 Steps to Revenue Generating Webinars

Maybe you think webinars should just die already. 15 Essential Software, Apps and Tools for Small Businesses. Hundreds of thousands of software, apps and tools simplify and speed up tasks for small business owners and their employees.

15 Essential Software, Apps and Tools for Small Businesses

However, finding the right tools can be overwhelming for even the tech-savviest people. Many tools are available as monthly or yearly subscriptions, and those can add up fast. Standout Social Proof: 3 Keys to Amazing Testimonials. Welcome!

Standout Social Proof: 3 Keys to Amazing Testimonials

If you're new here, don't forget to grab your FREE CD!. Thanks for visiting! Testimonials are so important because prospective clients and customers are always looking for “social proof” before they pull out their credit cards! It’s one thing for you to talk about your clients’ results, but it will never be as powerful as what they say about their results. Social proof can take the form of case studies, success stories, testimonials, endorsements, press mentions, and even social media “kudos.” In today’s social world, information travels faster and reaches further than ever, and happy clients and customers are your best, unpaid sales force. 5 Personal Quirks Employers Hate - OppsPlace. Mar 15, 2013 By Mark Anthony Dyson A job seeker's quirks can very well keep him or her from ever being a serious job candidate.

5 Personal Quirks Employers Hate - OppsPlace

9 Ways to Lose the Trust of Your Audience. 10 simple ways to save yourself from messing up your life. Stop taking so much notice of how you feel.

10 simple ways to save yourself from messing up your life

How you feel is how you feel. It’ll pass soon. What you’re thinking is what you’re thinking. It’ll go too. Tell yourself that whatever you feel, you feel; whatever you think, you think. A 3-Step Alternative to a Machine-Like Workday. The Daily Leap: Four Ways to Earn Workplace Respect...and Career Happiness. It should come as no surprise that respect is important to professionals, but a recent study by researchers at the University of California-Berkeley indicates that they key to career happiness and social well-being at work isn't money: it's the respect one feels from one's peers.

The Daily Leap: Four Ways to Earn Workplace Respect...and Career Happiness

What Multitasking Does To Our Brains. I can definitely understand how focusing on one task at a time allows you to be more productive.

What Multitasking Does To Our Brains

However, I also believe that you can benefit from taking a break after ~an hour of working on something, and then doing something else. Making progress on multiple different tasks in this way provides a similar feeling of high productivity, but also allows you to get a feel for exactly how much work you have on your plate. Obviously, not every task can be broken up into hour-long work sessions, but if I can diversify what I'm working on, I won't get bored of my work.In terms of making to-do lists, I've found that just making the old-fashioned, linear lists don't quite cut it for me anymore. One method I've found quite useful is the Eisenhower method, which is a 2x2 matrix that organizes your tasks by urgency v.s. importance.

Are You Heading Towards Career Burnout? Courtesy of onlinegrad.marygrove.edu Career burnout is a real thing. And when it comes to the topic of career burnout, some concur while others feel it doesn’t even exist.