background preloader


Facebook Twitter

Jus Don

Customer Satisfaction Survey Provider

The Ultimate Secret of Voice of Employee – Customer Satisfaction Survey- Jusfeedback. Voice of employee Meaning Employee voice refers to participation of employees in the organizational decision making, it is the mean by which employee expresses his views, ideas and thoughts which affects their work and interest to the higher management and owners.

The Ultimate Secret of Voice of Employee – Customer Satisfaction Survey- Jusfeedback

Need and importance It enables employee to put forth his thoughts over the ongoing things/issues into consideration which will influence the decision making by the top management. In general, voice of an employee is about what employee has to say over the work actions and decision making within the organization where they work. This say could be through spoken up programs, negotiation or teamwork. Mechanism of employee voice Employee voice has become an elastic term, it means somewhat different to different policies and can be seen through different lenses.

Employee voice can be direct or indirect, formal or informal, union and non-union. Like this: Like Loading... Advance Case Management- Jusfeedback. EFM advanced case management closed loop process quickly resolve customer issues, rebuild loyalty, maximize productivity, and identify the service failures along the customer journey. Advanced Case Management, a new feature enhancement to Verint EFM, is designed to help organizations transform from passive customer listening to proactive customer engagement through company-wide action and accountability.

These latest enhancements reinforce the importance for companies to manage and scale closed-loop processes as an integral part of their customer experience initiatives. Case Management Capabilities With Verint Enterprise Feedback Management’s advanced case management capabilities, organizations can now open cases automatically based on survey responses, enabling quick action to resolve customer issues, heighten loyalty, maximize productivity and identify service failures along the customer journey. Jusfeedback Pte Ltd: Improve Trust and Loyalty with Employee’s Satisfactory Survey. Jusfeedback - Voice of Customer - Customer Satisfaction Survey. Text Analytics Tools: victorleejus. Customer Satisfaction Survey. Voice of Customer on Carousell. Jusfeedback Pte Ltd. Jusfeedback Pte Ltd: Improve the productivity with the survey.

If you are a business owner then your first job is to keep your customers happy anyhow.

Jusfeedback Pte Ltd: Improve the productivity with the survey

Your customers will be happy if you sell the standard and quality products. Satisfaction of the customers is very important for any type of business because this will give you a new growth to your business. Improve the customer rates with the employee satisfaction survey. To increase the productivity of your company it is important to fulfill all the demands of your employees because if they are not happy from the organization then they will not do their jobs correctly.

Improve the customer rates with the employee satisfaction survey

This affect the productivity and your business suffer. Jusfeedback Pte Ltd: Importance of text analytics. As you know that mostly companies are having the data in the unstructured text form such as call center notes, open ended surveys, web forms, news feed, emails, blogs, content etc.

Jusfeedback Pte Ltd: Importance of text analytics

Text analytics is the process where the organization can learn and extract the business intelligence from the unstructured text form. There is a tool for text analytics that helps in extracting all the useful information from the unstructured text form data stores and place them into different categories. The extracted data is then combining with the structure text data that provides behavior, action, patterns of the organization. There is a workshop of the data mining which gives theoretical and practical knowledge on the particular topics to their professionals, students and academicians.

Case management. Jusfeedback Pte Ltd: Keep your employees happy for the productivity. Employee satisfaction is the important determinant of the company productivity.

Jusfeedback Pte Ltd: Keep your employees happy for the productivity

In the organizations, employees are working hard just in order to get good payouts and environment. But payout and environment is not enough for keeping employee’s happy. They have some desire and wishes but many organizations are unable to fulfill it because they actually do not have any idea about their desires. To know your employee desires you should do surveys. Employee Satisfaction Survey. Victor Lee - Singapore. Text Analytics Tools. Online, Mobile and Web Survey Software from Jusfeedback. Increase the Sale of the Company Product. Customer satisfaction survey is important because in this way you can get to know whether the customers are liking your company products and services or not.

Increase the Sale of the Company Product

Now, by sitting at one place you get easily get all the feedback of the customers what they are thinking about your company or company services. By sitting at one place you can browse the internet and various websites are providing customer satisfactory report. Furniture, Pizza, Photography, Hair Beauty, Printing, Led Light, Limo Cab - Home. Voice of Customer - Jusfeedback: Improve trust and loyalty with employee’s satisfactory survey.

To know more about the case management. Case management is a process in which you have to do proper planning, coordination and assessment to meet the individual meet in order to give cost effective outcomes.

To know more about the case management

If you are running your business then it is very essential to know what employees, customers or other people are thinking about your company because it helps you to improve the product and provide quality product to all. Previously, running any business is so easy but now there is a tough competition in the market and very difficult to stand in the crowd.

Voice of Customer- Customer Satisfaction Survey.