Service Design | Miguel Bello. Source: Design Council Service design is all about making the service you deliver useful, usable, efficient, effective and desirable. It’s not intangible or about the feeling you give customers or users. It’s about actual things, which service designers might call touchpoints. If you commission a service designer they might:Help you identify problem areas and generate ideas for improvementRedesign your products to improve the way they allow your customers to interact while they use a service.Design spaces so that they deliver a service more efficiently.Create printed material, websites, uniforms, adverts and the branded things that allow you to communicate what your service is all about.
Why use service design? Three quarters of the UK economy is due to services and 80% of employment is service related. Service design techniques If you choose to work with a service designer there are some common tools and techniques they will use while developing your service. Observe the situation. Service Design Tools | Communication methods supporting design processes. Ilios. Welcome to Plantel Innovation Store. Inknowation.