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Knowledge Management describes an organization strategy to get the knowledge of its workers out of their heads and into an information storage and retrieval system where it can be used and reused. When workers leave an enterprise, their knowledge (information in their heads) goes with them. KM captures their knowledge in a form that can be shared with other workers and especially future workers.
Yes, knowledge management is the hottest subject of the day. The question is: what is this activity called knowledge management, and why is it so important to each and every one of us? The following writings, articles, and links offer some emerging perspectives in response to these questions.