Global Service Jam
Get flash to fully experience Pearltrees
The third Global Service Jam - the sixth Jam we have enjoyed with you all - broke all the records. All of them. At the end of the day, almost 3000 people in over 120 cities had Jammed for a total of 84000 person-hours (that's about 50 person-years) and produced over 500 projects, uploaded here ... But the projects are not even half of it. The buzz on Twitter and Facebook, the serious conversations, the crazy dance videos, the valuable insights - everything was bigger, brighter and bolder than ever before. And that is all down to you.
The Global Service Jam is open to everyone. So let’s start at square one: What is this service design at all? And why is everyone talking about it?
Everyone arrives with another background and a different know-how to the jam. This makes the jam so great, since there’s much to share among each other. But if you would like to expand your knowledge in advance of the event and dive deeper into the field of service design, here are 6 on-line and off-line reading recommendations: Books • ‘This is Service Design Thinking’ by Jakob Schneider & Marc Stickdorn — first comprehensive book on service design with methods, tools and case studies ( view at BIS Publishers )