Tap Into Patient Experiences To Improve Clinical Trial Enrollment Engagement. By Cheryl Lubbert, Health Perspectives Group Consumers today are asked to make increasingly complex decisions around their healthcare. They have access to so much information, yet the level of detail and potential for confusion is only increasing. At the same time, social media has fundamentally changed the way people gather information and relate to each other. Research show that consumers now have a high level of trust in information they get from people like them online.1 This creates an untapped opportunity for clinical development teams to have patients help other patients decide whether to participate in a clinical trial. To gain more insight into this opportunity, we recently conducted a survey of more than 300 people, asking them about their knowledge of and experiences with clinical trials.
First, we asked patients who have participated in a clinical trial about their motivations and why they decided to participate. Building A Foundation Of Patient Engagement Privacy And Security. Best Practices on Achieving Patient Engagement & Having The Patience to Make It Work. Improving Medication Comprehension | San Francisco Ambulatory Safety Center for Innovation. The Problem Adverse drug events (ADEs) are prevalent in outpatient settings. Approximately 4.5 million ambulatory visits related to ADEs occur each year, the majority of these in outpatient office practices. Medication non-adherence is also common and has well-established significant clinical consequences. The high prevalence of both ADEs and non-adherence often stem from challenges inherent to accurately taking daily medications for patients with chronic conditions.
In order to take medications correctly, patients in ambulatory care must master several complex tasks. Our Proposed Solution Universal Medication Schedule One approach to improving medication safety is by redesigning medication instructions. The effectiveness of the UMS label has been tested in multiple settings. Our Approach Despite the multiple lines of evidence suggesting the effectiveness of UMS and ConcordantRx labeling, systemic adoption has been slow to absent.
The specific project aims include: Rate your stay: Strategies hospitals can consider to improve patient experience. By Christine Chang, Research Manager, Deloitte Center for Health Solutions, Deloitte Services LP In the past, customer experience in many hospitals focused predominantly on the high end of the market: concierge medicine and VIP patients.
But customer experience isn’t just a marketing tool and revenue generator focused on providing more cable channels and comfortable chairs to the top one percent. Today, hospitals should consider thinking about the customer experience more broadly – from how patients experience health care even before the point of care, to how family members and loved ones also go through the patient journey. Customer experience can directly improve patient health, patient satisfaction, and savings – all increasingly important in today’s value-based care market. River’s Edge Hospital and Clinic in St. Investments in patient experience can be good for the bottom line, too. These are just a few ways hospitals can move towards a more consumer-centric experience.
OpenNotes' benefits extend to care partners | FierceHealthcare. The ability to view doctors’ notes electronically benefits not only the patients, but their care partners as well, according to research published in the Journal of the American Medical Informatics Association. Geisinger Health System surveyed adults before and after 12 months of exposure to OpenNotes, a service to allow patients to see all clinician notes from their care visits. That transparency was found to improve the doctor-patient relationship in previous research.
Geisinger’s portal, MyGeisinger, allows patients to designate care partners who also can view medical records. The health system polled 323 patients and 389 care partners in a baseline survey and 184 patients and 252 care partners again at 12 months. Patients and care partners said they were more likely to agree about the patient’s treatment plan, had more productive discussions about the patient’s care and were better able to formulate questions for the doctor by using OpenNotes. At UPMC, Physician Documentation Reform as an Evolving Process. As electronic health records (EHRs) increasingly become universalized, an unintended consequence of that very positive trend has been the growth of “note bloat”—the electronic agglutination of physician notes and other data, clogging the EHR with overly much content, often poorly organized, leading to physician frustration and even potentially, medical errors.
With physician documentation reform advancing now in U.S. healthcare, that phenomenon was identified by the editors of Healthcare Informatics as one the publication’s Top Ten Tech Trends this year. The article on that Trend appeared in the March/April issue of the magazine, as well as online here. One of the industry leaders interviewed for that Trend article was Vivek Reddy, M.D., CMIO at the 20-plus-hospital UPMC (University of Pittsburgh Medical Center) health system. Below are excerpts from HCI Editor-in-Chief Mark Hagland’s interview with Dr. Reddy earlier this spring on this subject. I agree with how you’ve framed this. Rise of the Healthcare CXO Report: 10 Things to Know.