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Write Better Behavioral Objectives. The Knowledge Worker's Tool Room: Conceptual and Visual Tools for Knowledge Workers. NOTICE: My book, Tools for Knowledge Workers, Vol 1, is now available on Kindle.

The Knowledge Worker's Tool Room: Conceptual and Visual Tools for Knowledge Workers

It is a collection of 12 visual thinking tools along with information explaining each tool and how to use it, including examples and cases. Chapter 1 presents each tool in a one-page format. Chapters 2-13 discuss uses and applications of each tool. You can access the book on Amazon by clicking on the image below. The tools you will find here are tools that I've developed over the course of more than 40 years of working as a consultant (internal and external) and as an executive. As you can see from scanning the thumbnails below, the tools are primarily visual in nature. Framework for Effective Decision Making. Our page on Making Decisions discusses some of the issues around decision-making.

Framework for Effective Decision Making

This page describes one possible framework for making effective decisions. Risk Management Skills. Many, many books have been written about risk management, and there are hundreds, if not thousands, of consultants offering to help you to manage the risk for your project and/or business.

Risk Management Skills

But is risk management really that complicated? In its simplest terms, risk management is thinking about what could possibly go wrong, deciding how likely and/or catastrophic that would be, and taking action to avoid either the problem or its consequences. Risk comes from not knowing what you're doing - Warren Buffett If Warren Buffett is right, then the only sin is ignorance. Risk management is a team or whole organisation business.

Conflict Resolution. Conflict, or more specifically, interpersonal conflict, is a fact of life, and particularly of organisational life.

Conflict Resolution

It often emerges more when people are stressed, for example, when there are changes on the horizon, or when everyone is under pressure because of a looming deadline. However, conflict can also arise in relationships and situations outside work. Handling conflict in ways that lead to increased stress can be detrimental to your health. Poor conflict management can lead to higher production of the stress hormone cortisol, and also cause hardening of the arteries, leading to increased risk of heart attacks, and high blood pressure.

6 Polite but Effective Ways to Deal with Unwanted Advice. 4 Constructive Ways to Deal with Criticism. To live and be part of a community at work, home or school means we are sometimes told truths we may not like to know or hear.

4 Constructive Ways to Deal with Criticism

We get labeled for our shortcomings and judged on our failures and mistakes. While the temptation to block out the unpleasant feedback is strong, we stunt our personal growth and potential by doing so. Seven Habits Study Guide/Quick overview of the seven habits - Wi. Be proactive, aka freedom to choose (take action and be responsible)Begin with an end in mind, aka choice (consciously plan out and visualize your actions)First things first, aka action (Organize and execute around priorities)Think win-win, aka respect (in negotiation, seek solutions that help both yourself and the other person)Seek first to understand, then be understood, aka understanding (in communication, listen actively before you talk)Synergize, aka creation (in work, open yourself to others to work effectively in teams)Sharpen the Saw, aka renewal (relax, rejuvenate, and revitalize yourself) Habit 1: Be proactive[edit] Take action and take responsibility.

Seven Habits Study Guide/Quick overview of the seven habits - Wi

This is the basis of all further habits and a cornerstone of success. You will influence your life more than anyone else. What Stephen R. Covey Taught Me About Time Management.mp4. The Single Best Time Management Tip Ever. Last Updated Apr 28, 2011 6:51 PM EDT I spent most of my life at war with time--and time usually won.

The Single Best Time Management Tip Ever

I'd read every book and taken every course along the way, and with a few exceptions (like David Allen's excellent Getting Things Done), most of it seemed to rehash common sense. The feeling of being overwhelmed and underproductive was relentless. Why We Lose Our Days To Unproductive Tasks. We have a range of exotic answers to the ever-burning question, how do we become more productive?

Why We Lose Our Days To Unproductive Tasks

Like by making your morning routine minimalist, turning your meetings into meals, and mastering the afternoon nap--though the secret to a most-productive day may be more simple: by ridding ourselves of unimportant tasks and replacing them with valuable ones. Google Drive. How to use search like a pro: 10 tips and tricks for Google and beyond. Search engines are pretty good at finding what you’re looking for these days, but sometimes they still come up short.

How to use search like a pro: 10 tips and tricks for Google and beyond

For those occasions there are a few little known tricks which come in handy. So here are some tips for better googling (as it’s the most popular search engine) but many will work on other search engines too. 1. Exact phrase The simplest and most effective way to search for something specific is to use quote marks around a phrase or name to search for those exact words in that exact order.

For instance, searching for Joe Bloggs will show results with both Joe and Bloggs but not necessarily placed sequentially. The exact or explicit phrase search is very useful for excluding more common but less relevant results. 2. If exact phrase doesn’t get you what you need, you can specifically exclude certain words using the minus symbol.

The 12 Most Important Things I've Learned About Leadership. “I am not afraid of an army of lions led by a sheep; I am afraid of an army of sheep led by a lion.”

The 12 Most Important Things I've Learned About Leadership

–Alexander the Great The quote provides insight as to why leadership is so crucial to entrepreneurship; the person at the top usually is the difference between success and failure. Most of us have encountered natural leaders -- people who instinctively do the right thing and effortlessly make average people into exceptional performers. But for the majority of us, leadership is something we have to work on. The million-dollar question is this: can leadership really be learned? In my experience, the answer is unequivocally YES. Never Complain; Never Explain. The 12 Most Important Things I've Learned About Leadership. 6 Things Every Manager Wants from Employees. Each job comes with its own set of requirements, but there are a few universal things every manager looks for in an employee. To impress your manager and earn a reputation for excellence, make sure you're delivering these six items. 1.

Predictable results. Results are the number one way managers judge their employees. 25 Google Drive Tips You’ve Probably Never Heard Before. Recently I moved over from Dropbox to Google Drive and found a few unexpected benefits. At first I had a little trouble managing the space since the 1TB on my Google Drive was bigger than my HDD, but after I got that sorted I started to learn some of the deeper features of Google Drive, some of which are pretty cool.

Below is a list of the top tips and tricks I have learned from playing with Google Drive over the last few months. Work Well with Others Google drive got it’s early breaks in the market by being far superior at collaborating with others than any other tool out there. Delivering effective feedback to students. OODA Loops - Decision-Making Skills Training from MindTools.com. Understanding the Decision Cycle Observation is the first step. © iStockphoto/DivaNir4a Has it ever struck you just how many military terms have become everyday terms in business-speak? This Is How To Be Productive: 5 New Secrets Proven By Research. Want to know how to be productive? Create goals, make a plan and execute. We all know this is a good idea… and it never, ever seems to work. It’s like simplifying boxing down to “Just go into the ring and punch the other guy until he’s knocked out.”

Sounds easy. (Hint: it’s not that easy.) So let’s ask a different question: what’s stopping you from being productive? Whenever you’re not getting stuff done (or not getting the right stuff done), ask which of these 5 is the problem and apply the solution… How to Think. When I applied for my faculty job at the MIT Media Lab, I had to write a teaching statement. One of the things I proposed was to teach a class called “How to Think,” which would focus on how to be creative, thoughtful, and powerful in a world where problems are extremely complex, targets are continuously moving, and our brains often seem like nodes of enormous networks that constantly reconfigure. In the process of thinking about this, I composed 10 rules, which I sometimes share with students.

I’ve listed them here, followed by some practical advice on implementation. 1. Synthesize new ideas constantly. 10 requirements of the perfect manager. How we change what others think, believe, feel and do. Google Site Setup Guide. Advice: These Are Andrew Carnegie's 10 Rules of Success. Coaching Tools 101: The Urgent Important Matrix - What is it and How To Use it! PDCA. PDCA (plan–do–check–act or plan–do–check–adjust) is an iterative four-step management method used in business for the control and continuous improvement of processes and products. It is also known as the Deming circle/cycle/wheel, Shewhart cycle, control circle/cycle, or plan–do–study–act (PDSA).

Soft Skills. Teambuilding. Conflict management. Teamwork. HHWC Stress Management Manual Final. How to Build Teamwork. Dynamics-Bus-Communication. 4 Things You Thought Were True About Time Management - Amy Gallo. By Amy Gallo | 1:00 PM July 22, 2014. Leadership Style Survey. This questionnaire contains statements about leadership style beliefs. Employee Effectiveness - The Clemmer Group. Webinar: 9 Ways to Build Effective Relationships “No man is an island, entire of itself; every man is a piece of the continent, a part of the main.”

Leadership Style Survey. Kotter's 8-Step Change Model - Change Management Tools from Mind Tools. Team building training and development. Before exhibiting the signs of effective teamwork which were listed in 'What is Effective Teamwork? ' your team will probably need to pass through several stages of development, during which other signs or characteristics will be exhibited. We us a simple model based on four essential stages of development. How To Selectively Sync Folders With Google Drive.

Google Drive is perhaps one of the strongest Dropbox competitors in the market right now. Being a Google product the app and its web version are just a bigger team for Dropbox to contend with. How to develop leadership skills. Innovation distinguishes between a leader and a follower Steve Jobs (founder of Apple) Six Common Misperceptions about Teamwork. Learning theory/storyboarding/chunking. Managing Conflict at Work - a guide for line managers.pdf (application/pdf Object) Basics of Conflict Management. How to have difficult conversations that produce positive results SmartBlogs. Conflict Resolution - Resolving conflict rationally and effectively - Leadership training from MindTools.

Providing Effective Feedback. Measurement, Evaluation & Feedback. Situational Self-Leadership - Participant Workbook. Situational Self-Leadership - Facilitators Guide. Leadership Theories I: Situational Leadership - SpeakInBytes. The Situational Leadership Model. How to Win Friends and Influence People by Dale Carnegie. Why Mobile Learning Is The Future Of Workplace Learning. AQA Business Theories - Articles & Videos. Management Tips & Tricks.