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Demos. Help Desk and ITIL Service Management software from EMC Ionix Service Management. Integrated Service Management software, IBM Tivoli. Service-now.com IT Service Management SaaS - ITIL based ITSM Software as a Service. Service Management is a fundamental pillar for the cloud - CA on Service Management. I have written much over the last 24 months about the value of cloud computing and the inevitability that this will be fundamental to the delivery of technology enabled business services.

Service Management is a fundamental pillar for the cloud - CA on Service Management

Following the recent, well-documented cloud outages including Amazon Web Services and the Sony Playstation Network, I was asked this week if my opinions on cloud have changed. In fact, one organization I visited told me that these outages had led to a reinforcement of their no cloud policy. For me, however, my opinion remains unchanged. BMC Software - Cloud Computing, IT Service Management, Mainframe, and More.