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Customer Service: Why the Customer is still King - Illustrado Magazine - Filipino Abroad. By Ishwar Chugani People are always talking about customer service, whether it’s to praise, criticise or demand.

Customer Service: Why the Customer is still King - Illustrado Magazine - Filipino Abroad

But what really defines effective customer service and what does this mean to our bottom line? In the textbook sense, customer service is defined as the delivery system of a product or service, and the manner in which the customer is treated upon entering a store. It includes the employees and the policies, practices and procedures they put to use. FEME Branding Forum for Filipino Entrepreneurs - Illustrado Magazine - Filipino Abroad. FEME Branding Forum for Filipino Entrepreneurs Photos by Chris Calumberan FEME Branding Forum – The panelists (seated from left to right) Ishwar Chugani, Lalaine Chu-Benitez and Edan Aggarao with Filipino entrepreneurs, professionals, community leaders and FEME Forum organizers.

FEME Branding Forum for Filipino Entrepreneurs - Illustrado Magazine - Filipino Abroad

Three branding experts were the guests at the second FEME Forum held last April 29 where more than 50 Filipino entrepreneurs, professionals and community leaders benefited from their presentations and insights. The Dark Side of Entrepreneurship: 10 Things People Don’t Tell You about Being an Entrepreneur - Illustrado Magazine - Filipino Abroad. The Dark Side of Entrepreneurship: 10 Things People Don’t Tell You about Being an Entrepreneur By Jovy Tuano The Enterprising Spirit: EPISODE 1 Just like watching a TV series, perhaps the best way to tell enterprising stories is to keep readers entertained and connected with real life experiences and scenarios, rather than boring principles and theories about doing business.

The Dark Side of Entrepreneurship: 10 Things People Don’t Tell You about Being an Entrepreneur - Illustrado Magazine - Filipino Abroad

How to Start a Business: 10 Essential Steps - Illustrado Magazine - Filipino Abroad. How to Start a Business: 10 Essential Steps By Armando O.

How to Start a Business: 10 Essential Steps - Illustrado Magazine - Filipino Abroad

Bartolome Having a family with school age children definitely means having to strive more to provide sufficiently for the family. This is why it is best that both husband and wife should help in trying to make both ends meet for the family. Converting your Passion into a Business. By Francisco J Colayco You might recall my advice about choosing a business that is best suited for you.

Converting your Passion into a Business

One main factor is the need for “passion” for the kind of business you choose. As time passes, I begin to see more and more how the word “passion” can be misinterpreted or misunderstood. Let’s look at this further by understanding some ways you can determine your passion. The Original Barrio Fiesta Wows Foodies in the UAE : Illustrado Magazine. ETA Star Retail and the Ongpauco family, owners of the Original Barrio Fiesta chain of Restaurants in the Philippines, recently signed an agreement to open its first restaurant in the UAE.

The Original Barrio Fiesta Wows Foodies in the UAE : Illustrado Magazine

Present at the signing was Ishwar Chugani, Executive Director, ETA-Star Retail Group, and Happy Ongpauco, Director and Vice President for Operations, Barrio Fiesta Group of Restaurants. Commenting on the new venture, Ishwar Chugani said, “We are confident that bringing Barrio Fiesta to the UAE will be a success and will tap into a niche market that is currently unmet. Barrio Fiesta has a legacy that has excited the palates of millions of people and now we have the opportunity to introduce it to the food lovers in the UAE.” Established in 1952, Barrio Fiesta has over the years grown to become the leading traditional family restaurant in the Philippines and currently has 50 restaurants in the Philippines and the U.S.A. Filipino Entrepreneur: Dowel Deligos, Adobo Filipino Cuisine : Illustrado Magazine. Filipino Entrepreneur Dowel Deligos, Adobo Authentic Filipino Cuisine – Muscat, Oman Why did you establish your own business?

Filipino Entrepreneur: Dowel Deligos, Adobo Filipino Cuisine : Illustrado Magazine

Can you tell us when and how you started? I started Adobo Restaurant in March 28, 2014. The Spirit of Financial Planning. By Francisco J Colayco We are often asked questions on investment options.

The Spirit of Financial Planning

There’s nothing really wrong with the question. But with many options available, it’s hard to choose the right one. So what is it that really determines choosing the best one? The answer is simply to know your financial objective. Vintage Restore: Queen of Restoration. Vintage Restore: Queen of Restoration (Illustrado) By Bernadette ReyesYour vintage bags can now stand the test of time, albeit with a little help from the “Restoration Queen”.Do you have a faded Balenciaga City Bag hiding in your closet?

Vintage Restore: Queen of Restoration

Did the sling of your Louis Vuitton Neverfull handbag break off because you always kept it full? Leyende Organic Skincare Business. Leyende Organic Skincare Business - Illustrado By Bernadette Reyes As an awarded poet, Neva Kares Talladen never really thought about becoming an entrepreneur.

Leyende Organic Skincare Business

She probably never thought that she would transform skin rashes into a homegrown Philippine cosmetics and skin care line that is fast becoming a world-class brand.In her twenties, while Neva was indulging her fascination for make-up as most girls her age, she suddenly developed severe skin allergies known as eczema and contact dermatitis which are characterized by severe rashes.

None of the dermatologists she consulted were able to cure her condition until an allergologist diagnosed she is allergic to phenoxyethanol and sulfate which are chemical compounds commonly used in most commercial skin care products. See full article about "Leyende Organic Skincare Business" Leadership Mindset. Leadership Mindset from Illustrado By Mary Jane AlveroA manager has been assigned to a new cross-regional project, and the first meeting is today. Unfamiliar faces around and other people are listening in from afar. Managers from across the company are gathered in a conference room at the central office; colleagues from international offices are participating via conference call and Skype. The CEO, there just to oversee the group’s kick-off, opens with a pep talk. They were asked to help map a new path. Filipino Entrepreneur: The Must-Do List for Entrepreneurs. An Employee Should be an Entrepreneur. Filipino Entrepreneur: Another Look at Education.

Image via www.colaycofoundation1.com Most parents assume that the best education is the most expensive one. Going to the higher tuition schools is almost always equated to high quality education. Graduating from such expensive institutions is taken as a guarantee for a good career and personal financial success. Indeed, education is an investment for one’s own future. But what if we were to look at education as strictly a financial investment decision? Purely on a return on investment perspective, we must evaluate the cost of formal schooling versus the lifetime cash return to the graduate. Pinoy Entrepreneur: Janice Frias Neff. Pinoy Entrepreneur: Janice Frias Neff from Illustrado JANICE FRIAS NEFF, SYMMETRY PHYSICAL THERAPY 13890 Palmdale Rd., Victorville, CA 92392 website: www.sympt.net Please describe your business. Symmetry Physical Therapy is an out-patient rehabilitation center which focuses on industrial injuries, pediatric rehabilitation, stroke rehabilitation, sports medicine and orthopedic injuries.

Filtrepreneur Franchise: Food Cart Business in the Philippines. Filtrepreneur Franchise: Food Cart Business in the Philippines from Illustrado. Filipino Entrepreneur: Outlandish Bags. Aside from unique materials, Outlandish bags are also one-of-a-kind pieces as no bag is exactly the same. “The bags we produce for this line are not mass produced. We either make them to suit the taste and personality of clients who order from us, or the embellishments and materials we use are very unique and limited,” Jennifer explained.

“That’s why we called our bags Outlandish! They say there’s an element of surprise in every piece,” Michelle said. A business doesn’t have to start big to become successful as proven by these young entrepreneurs. While all four have various degree of business background that helped launch the business, Pam said they had their share of problems and challenges particularly in the production process. Inspirational Principles of Financial Life to Start a New Year. How PHP20 Grew To Millions. What Makes A Truly Wise Filipino or Known As “The Wais Pinoy” Pinoy Entrepreneur: Mindmill Ideation Co. Abu Dhabi – UAE. A Pinoy Breakthrough: Wealth Mindset.

Pinoy Entrepreneur: Good Old Reliable Karinderya.