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http://online.wsj.com/article/PR-CO-20130423-912060.html

NextPrinciples Continues To Show Significant Market Momentum

Increased Customer Base and Expanded Reseller Network Delivers 93 Percent Boost In Revenue Year-Over-Year for NextPrinciples MILPITAS, Calif. , April 23, 2013 /PRNewswire/ -- NextPrinciples, a leader in social analytics and engagement, today announced that it has experienced strong growth year-over-year in the first quarter of 2013, with a total revenue jump of 93 percent.

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Radian6 Product Demo

Jive Software on Radian6 Acquisition. Interview with Chris Morace, SVP #Gartner360

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http://www.jesushoyos.com/crm_en_latinoamerica/

Jesús Hoyos - CRM en Latinoamérica

Anualmente durante los meses de diciembre y enero, los expertos y peritos revisan las tendencias de la industria de CRM. Estas revisiones producen muchos reportes, blogs, podcasts e infografias ( ver video con Esteban Kolsky y este servidor hablando del 2012 y 2013 ) - y estoy seguro que han vistos varios posts en Twitter o en sus emails. Si hacemos un resumen de estas tendencias, lo que vemos es que tenemos que estar preparados para las realidades del impacto de la movilidad, social business, gamification, nube, #bidgata, customer experience y analíticos. SAP, Oracle, IBM y Microsoft están apostando mucho en Social CRM, Social Business y especialmente en Customer Experience. El crecimiento de uso de redes sociales y de los smartphones en la región es impresionante, y esto conlleva a un crecimiento de eCommerce interesante.

Jive App to Change the Game of Selling in the Enterprise LAS VEGAS, NV--(Marketwire - Oct 6, 2011) - JIVE WORLD -- HEDLOC, a worldwide reseller of Jive Software, is announcing today at JiveWorld11 the launch of HEDLOC CRM in the Jive Apps Market. HEDLOC CRM integrates SugarCRM with Jive and brings added social and gamification functionality to inspire and encourage engagement, participation and loyalty amongst sales teams. HEDLOC CRM enables sales teams to see their most critical activities, leads and opportunities from within Jive, and create discussions with other stakeholders and subject matter experts who can provide resources, ideas and information to help close the sale. HEDLOC's President and CEO, Bruno Pisano, says, "It takes a siloed application, opens it out and integrates it with the rest of the business.

http://www.hedloc.com/news/all/hedloc-adds-social-spice-sugarcrm-jiveworld11

News | HEDLOC Adds Social Spice to SugarCRM at JiveWorld11

There’s a reason Jive is considered the #1 social business provider by analysts, customers and the marketplace.

Jive Engage for Social Marketing, Collaboration & Corporate Communication