background preloader

How to fix ‘User Intervention Is Required’ error message in HP Printer?

06 november 2019

How to fix ‘User Intervention Is Required’ error message in HP Printer?

‘User Intervention Is Required’ is basically an error message that pops up on the printer panel display and sometimes on the computer screen. This error message indicates that there is something wrong with the printer and it requires the users' attention on an immediate basis. Once the message displays on the control panel, the users should stop using the printer and think about resolving the error.

When this error message pops up, the printer does not perform the way it should. In spite of using HP brand printer, the users come across such error messages. The users did not need to get frustrated. This sort of error cans pop-up on any printer. The users should get in touch with experts at HP Printer Technical Support to get instant help. 

We have provided some troubleshooting tips for the users who are willing to fix User Intervention Is Required error message on own.

  • Ensure all the connections are perfectly made and check if the light blinks on the printer
  • Turn on the printer. Disconnect the power cord from the power outlet and printer as well. Restart your computer. Plug back in the power cord.
  • Reset or clear print queue- to clear the print queue, start with rebooting the PC. Then go at taskbar printer icon>open the printer>Printer menu>cancel all documents. If you use Windows 10 PC, then click Settings > Devices > Printers & scanners. After selecting the printer, you see a button Open queue. Click on Open queue. Finally, click right on and select cancel all documents. The User Intervention Is Required error message is supposed to resolve this way.
  • You can also use the in-built printer troubleshooter to fix this error message.
  • Check if the printer starts printing the document and the error message is disappeared.
  • Check for printer driver updates. If the updates are available, quickly update the driver.
  • Restart the print spooler
  • To fix this error message, you can also run HP Print and Scan doctor.  

How to restart Printer Spooler?

If you have no idea how to restart the print spooler, relax below we have shared the steps to restart the printer spooler with ease.

  • Open the services window using services.msc command
  • Right-click on Print spooler
  • Then click the restart option in the list
  • That’s it

What if you fail to implement the above troubleshooting tips?

If the error is continued to pop on the control panel display and computer screen, you should take your printer for the service. Ensure your printer is under warranty period. If the warranty gets over, you can choose to dial HP Printer Customer Care Number referred by an independent customer service provider.

Source