How to Use Twitter for Customer Service. One of the greatest ways businesses and professionals can use Twitter is as a customer service tool. More and more companies are starting to monitor their online reputation and respond to customer inquiries posted on Twitter, and the companies that do this successfully can benefit in a number of ways. While large and well-known companies are the most visible when it comes to interacting with customers on Twitter, customer service can be a focus of every professional, whether you have an established small business or if you’re a freelancer. The Benefits of Customer Service in Social Media. Follow live conversations from Twitter and Facebook on Tinker.co.
Use PHP to convert Twitter to RSS. Before jumping into the topic of Twitter, I have something to get off my chest.
Although I'm an avid user and fan of Twitter now, when it first came out, I was a bit nonplussed by it. In fact, I may have been a bit hostile. There. I said it. Login.