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Hello Kitty ( 日语 : ハローキティ ; 拉丁写法 : Harōkiti ),為 日本 的 三麗鷗 公司於 1974年 所创造的卡通人物。Hello Kitty的相关 商品 通常是以明亮的 粉红色 的一只左耳上有红色 蝴蝶结 的 白色 卡通 小 貓 Hello Kitty形象出现。而刻意忽略嘴巴部分的Hello Kitty 商标 自 1976年 注册以來,现已广为人知。 [ 编辑 ] 名稱 http://zh.wikipedia.org/wiki/Hello_Kitty

Hello Kitty - 維基百科,自由的百科全書

Bigwig

出自 MBA智库百科( http://wiki.mbalib.com/ ) 什麼是AIDMA法則? 這是在1898年由美國廣告學家 E.S.劉易斯 最先提出。AIDMA法則的含義為:A(Attention)引起註意;I (Interest)產生興趣;D(Desire)培養欲望;M(Memory)形成 記憶 ;A(Action)促成行動。 所謂AIDMA法則,是指在 消費者 從看到 廣告 ,到發生購物行為之間,動態式地引導其心理過程,並將其順序模式化的一種法則。 其過程是首先消費者,註意到(attention)該廣告,其次感到興趣(in-terest)而閱讀下去,再者產生想買來試一試的欲望(desire)。

AIDMA法則

http://wiki.mbalib.com/zh-tw/AIDMA%E6%B3%95%E5%88%99
http://wiki.mbalib.com/zh-tw/AISAS%E6%A8%A1%E5%BC%8F 出自 MBA智库百科( http://wiki.mbalib.com/ ) AISAS模式概述 [1] AISAS模式是由 電通公司 針對互聯網與無線應用時代 消費者 生活形態的變化,而提出的一種全新的消費者行為分析模型。

AISAS模式

http://www.bnext.com.tw/article/view/cid/103/id/21328 生活型態研究顧問公司「東方線上」年度消費者行為調查,昨天(12/16)出爐,東方線上董事長詹宏志針對結果指出,「台灣消費者依賴CVS(Convenient Store,便利商店)、並且行動網路上身,從數據來看,應該修正為:對CVS『高度』依賴、行動網路『隨時』上身!」 詹宏志分析,從2012年版E-ICP東方消費者行銷資料庫數據觀察,發現今年度受調查對象進入CVS使用多媒體導覽機(ibon/fami port)達到11%,是兩年前3.9%將近三倍,CVS用餐區的使用率從2010年的8.8%,一年之間增加到23.1%,成長速度驚人。在行動網路部分,台灣消費者連網時間從2010年的每天4小時,增加到4.4小時,其中無線上網使用率從2010年的9.9%,增加到22.4%,總體上網率從70%微增至71.8%,「上網率已經持平很多年,今年增加的原因應該是聯網裝置的普及。Mobile Internet最早是由小筆電意外發現的行動世界,從此我們注意到上網設備的逃離傾向,各種上網行為都要離開PC和它的網路線。」 此外,一連串已經無界限,正在無界線以及即將無界線的現象,無一不反映了消費者生活型態上的『無界線消費』No Line 啟動的的重要趨勢已經定錨內化,東方線上指出這些結構性改變與動態發展,將是影響未來幾年消費者生活型態演變的關鍵趨勢指標。

詹宏志解讀2012年消費動態:依賴超商、行動網路上身

Are we killing our customers with engagement?

By Neicole Crepeau, Contributing {grow} Columnist Facebook is seeing a decline in use . Studies show that users are un-Liking business pages . Consumers are getting savvy and more jaded about businesses use of social media—and they’re responding negatively. The thing is, it’s our own fault. Social media consultants and bloggers have long urged companies to create Facebook pages and Twitter accounts and start a conversation with their customers. http://www.businessesgrow.com/2011/07/13/are-we-killing-our-customers-with-engagement/

How to Increase Facebook Engagement Using Custom Page Tabs

Meaghan Edelstein has gained national media attention through her blog, I Kicked Cancer’s Ass, which she started to document her battle with end stage cancer. She is an attorney, the founder of the non-profit organization Spirit Jump, and works for the Global Strategic Management Institute. The year 2011 brought exciting changes to social media marketing, especially when it came to Facebook. One such change is the ability to build customized landing tabs using iFrames, social plugins and geotargeting. http://mashable.com/2011/12/09/facebook-custom-tabs/
Rohit Bhargava is SVP of global digital strategy at Ogilvy , an award-winning marketing blogger and the best-selling author of Personality Not Included , a book about creating a more human brand. His is currently writing his second book called Likeonomics on how to be more believable. When an irate traveler tweeted about how he had arrived late to The Four Seasons in Palo Alto and been “bumped” to an inferior room, the hotel saw it immediately and responded, promising to make it up to him. Turns out, the customer spends about 60 nights a year in Palo Alto for work, and promised in his next tweet to spend many of those nights at The Four Seasons. The brand has had several similar stories posted online by delighted customers, and they are exactly the kind of successes that justify the investment in social media for customer service (which, in turn, drives sales). http://mashable.com/2011/10/28/social-customer-service-brands/

9 Ways Top Brands Use Social Media for Better Customer Service

Soft drinks are FMCGs Fast-moving consumer goods ( FMCG ) or consumer packaged goods ( CPG ) are products that are sold quickly and at relatively low cost . Examples include non-durable goods such as soft drinks , toiletries , and grocery items. [ 1 ] [ 2 ] Though the absolute profit made on FMCG products is relatively small, they are generally sold in large quantities, and so the cumulative profit on such products can be substantial. Fast-moving consumer electronics are a type of FMCG and are typically low priced generic or easily substitutable consumer electronics , including lower end mobile phones , MP3 players , game players , and digital cameras , which have a short usage life, typically a year or less, and as such are disposable.

Fast moving consumer goods

http://en.wikipedia.org/wiki/Fast-moving_consumer_goods
Are you wondering why your social media efforts aren’t working? Social media success sometimes appears arbitrary. Perhaps you’ve wondered, “Why does company X generate leads and business from their social activity while my company wastes resources on blogs that don’t get read and tweets that go unanswered?” Social media is so new, sometimes the path to success is unclear and it’s easy to lose your way. If you want to demystify the experience and improve your ROI (return on investment), you need to make sure that your marketing and campaigns include these four essential components : Attraction: How do you attract qualified leads to your website or business?

4 Steps to Selling With Social Media

http://www.socialmediaexaminer.com/4-steps-to-selling-with-social-media/
http://blog.hubspot.com/blog/tabid/6307/bid/28767/40-Epic-Marketing-Insights-From-Google-Data.aspx Ever needed a compelling, reliable stat to help make a point, round out a blog post, or make your ebook even more data-driven? Think Insights with Google , Google's new information and resource hub for marketers, has got you covered! Officially out of beta today , Google's new resource offers helpful tools, studies, trends, stats, and videos to give marketers the data they need when they need it. Use the Real-Time Insights Finder to gather information about your business' target audiences, or simply browse through the site's Facts & Stats . Pretty handy, huh? That's not all, so give the site a breeze-through, and start incorporating some valuable insights and data into your marketing efforts.

40 Epic Marketing Insights From Google [Data]