The Ultimate Social CRM Resource Guide – 1st Edition. Yesterday morning at Gartner’s CRM conference, it was said that Social CRM will be a $1 Billion market by 2011.
(That’s right around the corner folks). All of a sudden, there is a lot of noise in the marketplace about Social CRM. In a sure sign that Social CRM is racing towards the mainstream, Chris Brogan even recently named Social CRM as one of the three hottest trends to look for in 2010. Zestia. Landslide CRM. Sugar CRM.